Complaint Review: Dish Network Echostar

A month ago I signed up with dish network. They came and installed the equipment.

I have now been out of service for 5 days. I have called over and over to ask if I can have someone come to fix it. Because this is a holiday weekend, Thanksgiving, they say that it can't be fixed until Monday. I now have to take off of work and sit here from 12-5. Last time, they didn't show until 8 p.m. at night. 5 days is unacceptable. I have been treated rudely by the employees and passed on and on to different people.

The good news is they won't "charge" me to fix it since I have had so long to wait. I didn't know, but they charge to fix the equipment. Why should I have to wait 5 days, take off of work, be majorly inconvenienced, so they can finally come and fix my dish.

Ripoff central here! They won't charge me for the time it has been out, how nice of them!

Mary
Westfield, Indiana
U.S.A.