Complaint Review: Dishnetwork

I had a Dish Network account for 4 years. Upon cancelling my account, I started receiving collection calls from dishnetwork regarding a $12.96 charge for an intangible service that I did not authorize. The charge was supposedly for allowing me to re-activate my account at no charge! I repeatedly told Dish Network customer service representatives that I did NOT autorize this and would not pay it. I have also tried to contact someone in management with dishnetwork - they are fully automated on customer service (No way to talk with another person).

Recently Dish Network turned my account over to E R Solutions (a collection agency), so daily phone calls are pouring in. I have sent for a copy of my credit report and fully intend to retain my attorney's services if my credit rating has been damaged.

Whatever you do people, STAY AWAY from dishnetwork!!!!

Chase
Stratford, Texas
U.S.A.