Complaint Review: DISH NETWORK

I was told on May 20, 2011 by a representative that I had a certain number of days to pay a certain amount on my bill.  I was assured that I would not lose my service between that day and the day I was told to pay by.  7 days later I was cutoff.  Spoke to 5 different reps and all of them said there was nothing they could do to help other than take a payment that I was unprepared to pay because I was going by the reps words that I spoke to on May 20th.  Every one of the 5 could reitorate the words that the agent on the 20th had written which backed me up.  Still nothing.

That all being said I mailed a Cert Letter to their Dispute Department then called another Cable carrier that I had previously that was just as cheap but better at customer service.  They installed and then due to my being in a lousy contract at the time I knocked my Dish down to practically nothing ($15.00 a month) until the end of my contract and I am not even using them.  Dish Network needs training in helping its customer and backing their words up.