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  • Report:  #738244

Complaint Review: Dish Network

Dish Network I got "Dished" by the Dish Network... Plainwell, Michigan

  • Reported By:
    Peeper — Plainwell Michigan United States of America
  • Submitted:
    Wed, June 08, 2011
  • Updated:
    Wed, June 08, 2011
  • Dish Network
    1009 Taylor Drive
    Plainwell, Michigan
    United States of America
  • Phone:
  • Category:

I too got the bait and switch by Dish Network.  My 2 year contact stated at $29.99 and than jumped to my current monthly bill of $44.00.  I contacted Dish and they were more than happy to share
the "we gotcha" moment withh me and advised me to read the contact closely which states they can raise the price anytime.  Yes, they got me.  No wonder they would not allow me to pay for the entire 2 years up front.   From what I've been reading this is common for The Dish to do this.  My installer Dennis assured me that no price increase was on the radar but I guess he's in on the "play" as well.  When I asked the dish about the price increase they advised their "costs" went up and had to pass along, but the next day I got the same $29.99 Dish Network mailer in the mail I'd been getting for a year.  So this is clearly a bait and switch because they are selling the same package today, but I'm paying $44.00 monthly. If anyone has any ideas how to get out of it, let me know.
       

2 Updates & Rebuttals


BeckiB@Dish Network

Englewood,
Colorado,
USA

Monthly Rates

#3UPDATE Employee

Wed, June 08, 2011

Hello! My name is Becki, with DISH Network. The rates did recently rise on 2/1. but we have locked the prices on programming in until 2013. I would be more than happy to review your account, and see what the increase was on your bill. You can reach me via email at becki.barned@dishnetwork.com. Thank you!

Becki Barned
DISH Network Customer Service


Ken

Greeley,
Colorado,
USA

2year contract, 1 year price break

#3Consumer Suggestion

Wed, June 08, 2011

I read the Dish Network ad and here's a pull from it:



America's Top 120 over 120 channels including HD channels

only $29.99 | month for 12 months. Regular price $44.99



Your contract is for 2 years of service, ONE year of the $29.99 promotional price....what was the rip-off again?  :(



Read your contract again.

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