Complaint Review: Dish Network

I was about to get approved for new vehicle which my family of 6 badly needed. I checked my bank account this morning and seen after 4 months of no longer having dish network that they took 420$ out of my account!! I haven't spoken to them in months why the hell would they take his money and WithOut my permission because I never sign up for automatic withdraws!! I called my bank and the dispute system told them I did not authorize this and got a dispute report going. My bank told me to call dish network to see if I can get a refund though so I did. The gentleman I had first said he could take care of it then he placed me on hold and switched me to a supervisor. She told me it was an early termination fee! I said you dont take my rent money or my money period without my authorization you can't do this I want a refund. She did that bull crap lie and said I understand but I'm very sorry you signed the contract and it states we do an automatic withdraw fee if there's an early termination. I said no if I wanted to pay you it would've been done we were 2 months behind but I went back to nursing school and only my husband works now so we could no longer afford dish network it's a freakin luxury not a need!! My 4 kids and I now have to suffer and go to the food bank because they took not only bill money but also grocery money and refuses to return it. They never disclosed with me anything about being able to automatically withdraw without my permission and we don't get paper contracts which is also bullshit. If I would've known they were snakes like this I would've never ordered service with them!!

Dish Network I was about to get approved for new vehicle which my family of 6 badly needed. I checked my bank account that morning and seen after 4 months of no longer having dish network that they took 420$ out of my account!! I haven't spoken to them in months why the hell would they take his money and WithOut my permission because I never sign up for automatic withdraws!! I called my bank and the dispute system told them I did not authorize this and got a dispute report going. My bank told me to call dish network to see if I can get a refund though so I did. The gentleman I had first said he could take care of it then he placed me on hold and switched me to a supervisor. She told me it was an early termination fee! I said you dont take my rent money or my money period without my authorization you can't do this I want a refund. She did that bull crap lie and said I understand but I'm very sorry you signed the contract and it states we do an automatic withdraw fee if there's an early termination. I said no if I wanted to pay you it would've been done we were 2 months behind but I went back to nursing school and only my husband works now so we could no longer afford dish network it's a freakin luxury not a need!! My 4 kids and I now have to suffer and go to the food bank because they took not only bill money but also grocery money and refuses to return it. They never disclosed with me anything about being able to automatically withdraw without my permission and we don't get paper contracts which is also bullshit. If I would've known they were snakes like this I would've never ordered service with them!! Millersburg Ohio