Dish Network poor service colesville Nationwide
We moved to our new house. We were a loyal customer of Verizon for many years. Dish Network sales person called and offer dish TV + internet and connection to six rooms. We agreed and a technician came and installed a dish but in a wrong direction. He also said he could hook up only two rooms at one time. Later we called and requested an upgrade and internet service. We were told that internet service was not available in our area even though our neighbors have it and we live in middle of the city. Second technician was late 2 hours past allotted time and had to be canceled. Third technician came but was afraid of rain and thunder about to begin and he told us to reschedule again.
The next technician came at the last minute when we were ready for Mother's Day dinner, but he had altophobia and refuse to go to roof. His excuse, the dish was not suppose to be on a slope, but he was asked by his supervisor to finished his task so I guess reluctantly he decided to go up but during the dinner, he called and asked us to reschedule. As he was climbing the ladder, he dropped and broke the dish. Now we made another appointment after checking the weather report, no appointment for ourselves and ready to help the technician to complete his task. This is not a third world country we are living in, are we? are we living in khatmando!!!!!
1 Updates & Rebuttals
jaffer
colesville,Maryland,
the saga continue
#2Author of original report
Fri, May 16, 2014
Since last complain was filed, another appointment had to be canceled because the technician was late, finally today a supervisor who was a sub-contractor showed up and again he said that because of rain, he had to rescheduled the installation of the dish for next Sunday,(seventh appointment) he also said if I wish to have the required channels, they must install one more dish and fee will be anther $115 and rates per month willbe $60+. still no internet. Our advise to every one, if Dish salesperson says they will give you 6 rooms hook up, internet for $29.96 and all the channels of the world, get every thing in writing before you sign a contract, I promise, it will cost you $100+ a month when you are done. Now we are stuck with the contract for two years and trying to figure out a way to get even with the Dish network.