Complaint Review: Dish Network

Thank you, everything you said is correct. The point I make is not being addressed, but you are helpful to other readers. Yes, their current literature says prices may change, BUT is it on the contract I signed? That's the question, and the technician took the agreement. It does not matter what the literature says now, it matters what I signed and agreed to, and if it is not on the contract, the price can't change because an element of a contract is the price and terms. They insist that I am locked in to a 2 year agreement, normally an agreement like that fixes the price for the term.

There is another person who posted this same gripe about Dish. I signed up for 2 years at X dollars, they can't just say the price is going up $3 if the agreement doesn't state that prices can change. So far they won't produce the signed copy, just the generic terms and conditions, which as you correctly state, says programming and pricing is subject to change.

My post is only to warn others of this practice, I am generally satisfied with Dish, although my HD service has failed to work properly a couple of times, everything else is fine.

Now just to let you know up front I work for a major cable provider in Indiana, but I pay very close attention to what owr compeditors are doing. Now I bet you got the service from them as a new customer if you did then you probably got signed up with a programing package, I have one front of me now and I am reading the fine print, by the way the only reason I have it is because it comes with the mail almost every day I usually just throw them away, but anyway it reads like this ( pay a $49.99 activation fee and get a $49.99 credit with a 18 month comitment, requires some personal info, and if cancelled before the 18 months are up you will have to pay a $240 or $13.33 per cancelled month of service. limit 4 tuners per account "only 4 tv can be hooked up" and add a $5.00 or $6.00 fee for the first and each additional tv, bla bla bla, and all prices, packages and pro graming subject to change without notice.) WOW I tried to make it as short as I could but now you might see that it didn't matter what paper you signed you got the service through a commitment and what I just put down here is for that in the fine print at the bottom of the add. Hope that may have helped but I dout it. Anyway last of all programing cost have gone up, and they go up all the time, for everyone cable, dish, and direct. If you subscribe to say ESPN well ESPN charges the service providers a fee each month for each one of their customers that can watch ESPN, last I heard it was like $2.00 or $3.00 a month per subscriber, it is one of the most expensive. So for them to say that programing cost have gone up them that is correct just how much they have went up I am not sure.

A commitment is a contract. Yes, I signed a two year contract, but I didn't get a copy. I have requested one, to have my requests ignored. I would have a charge put on my credit card per the agreement, and per Dish who says I am under a contract for two years.

My gripe is that I don't believe the contract has a clause for Dish to raise their rates on a plan for which I am under contract.

It's a 'commitment', not a contract.

Did you take a pen and actually sign you name to a piece of paper? No?

You agreed to this when you activated your service.

Just as a Utility (electric, gas, water), they can raise their rates at anytime, with reservations.

Unless you sign a piece of paper, you're stuck.