Dish Network they hit my bank acount for 399.99 with out my permission. Palatine Illinois
I had been a customer of dish network for at least 5 yrs . Had just switched my service to H.D.T.V and so this means new D.V.R box in my home. Everything was fine .
I made arangements to pay my bill on a saturday morning. Had to put money into the bank to make payment , banks open at 9 am . Wouldnt you know it at 8 am DISH NETWORK cut my service off. I called , and called... must have tried with 10 different people to work a deal with them to pay the amount that was agreed upon to be paid.... THEY DISH NETWORK wouldnt except this!!
A 9 yr.old & a 2 1/2 yr old living here also.NO CARTONS!!
Told them fine . On May 18th I place an order with~~~~~~~ and service was on May 20th. ...
24 days later i recieve 2 boxs for me to return there boxs ... not a problem .
But the every next day June 10th 2009
Now 25 day's later and DISH NETWORK has hit my Checking account 8 times plus before someone at bank called me . But some how DISH NETWORK managed to withdraw 399.99 and has now cost me over that 399.99 a $36.00 overdraft fee and $8.00 a day overdraft . I never gave the permisson to take money out of my banking account !!!
I went to the bank signed paper work to get my money back.!!! I tried to call and talk with DISH NETWORk again on there 1-800-333-3474 THATS A JOKE LINE FOR Peons for coporate.!!!
But I do and did find a Corporate Head Quaters 1-303-723-1000. I've left a message for someone to call me back. I'm willing to bet what they took I WONT GE A CALL BACK AT ALL.
AND UNTILL I GET ALL MY MONEY BACK & ALL FEE"S PAID IN FULL~THEY WONT GET THERE BOXS BACK !!! Scott indianapolis indiana
Madmanscott
Indianapolis, Indiana
U.S.A.
2 Updates & Rebuttals
Ashley
Springfield,Missouri,
U.S.A.
Simple solution
#3Consumer Comment
Fri, June 12, 2009
Send their equipment back.
You were hit with the 400$ fee because you did not return their equipment immediately. They will not refund your money as long as you have the equipment.
they did not illegally take your money, when you signed for the new boxes, you agreed to their terms and conditions. One of those is that they can draft your account for the equipment recovery fee.
James
Guthrie,Oklahoma,
U.S.A.
i feel for you
#3Consumer Comment
Fri, June 12, 2009
but the contract you signed gave them the permission to take the money from your credit card or debit card. when you failed to meet your contract obligation. it might have been their mistake not giving you the option to pay your bill and giving you a reasonable chance in doing so. but once you made the decision to turn it off and cancell the serivce . then it was on you. that when the installation was done . the installer was to have given you a chance to read the contract and give you a copy once you signed it. did you read the contract and did you receive a copy of the contract. if you really feel wronged in this go to the attorney general,consumer affairs, bbb, having your bank do what they are doing for you now in retrieving your money. if you didnt get a copy of your contract try to get a copy from dish network. the contract states that you must return the receivers in a timely manner. that if you dont that they will charge you for the equipment and also for the breach of the contract. on top of that it may go as far as being reported to the credit agencies. everyone read the contract or invoice before you sign it. dont sign it before the installation is complete and make sure you get a copy. because if your now happy with what is being done. dont sign anything. get them to make it right then.