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  • Report:  #1356286

Complaint Review: Dishnetwork

Dishnetwork Dispute Resolution Specialist Co. Nationwide

  • Reported By:
    Rick — Cottonwood California USA
  • Submitted:
    Wed, February 15, 2017
  • Updated:
    Wed, February 15, 2017

After 15yrs. of being with Dish of Free Local Channel that have been FREE on my Feb.2017 bill they are now charging $10.00 month. When I called them ( many agents up the latter) they told me that this was a new way that there were Billing to show what was on the bill now. They also told me when I asked it is FREE that it has neven been Free we have alway's paid for it. Well I went to there web site on 1/23/17 to find that it still said that Local Channel Channels were FREE.Then with in 3 day's I received a call from Dish Dispute Resolution via. BBB & was asked were it said free,I told him on there web site.Well when I brought up that site (with him on the phone) guess what it did not say free any more!!! Well On the Monday before I knew something like this was going come back on me so I had made a copy of the FREE ADD,as I told him he sure changed him mind fast.It is now 2/15/17 & I had found still many Dish that still say FREE LOCAL CHANNEL.Also not That we here & other state's had had ABC taken off the air again in the last 3 years for 2 months ( they were in negotiation for 6 months,then were given 2 one month extantion of the air 2 month = 10 months & then we had to pay for a service that we did not get & that we were getting for Free.This is not the only channel that they have not done the so called negotiation like they should be done. From what I have found out is that Dish is known for doing & telling there customer that the other company is the one. That is just a cop out on Dish part as they kept on doing this.Been with them 20 yrs. plus, but the on going lies & the Law Suites & fines that they had to pay in the millions only show there are not doing thinks very good & also who ends up paying that money,in uor bills. Well I have been looking for other place & ways & maybe it is time for me & others to go down the street. (This paying for something that was for free for years sounds like manybe a Calss Action Suit???? Just a heads up check your bill!!!! 

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