Complaint Review: Dishnetwork

We moved and therefore CXL'D Dishnetwork

A Box was to be mailed to my work address for the rented receiver's as I discussed with the Account Rep.
I gave them my work Address for that purpose !
The Box never came to my work place...Therefore I called AGAIN at that time the Account Rep.apologized and said that it was send to my Home Address in Error..And that they will send out another Box for me to return the Equipment. Nobody was at home to receive the UPS Box,don't know were the first Box went ???

NOBODY at that second call that I made informed me that the company would Debit my Account # that I gave them over a year ago with the only only intend to open the Account,since they required a visa or debit card. The second Box finally arrived at my HOME AGAIN, however it was left on my porch this time.

2 Weeks had passed since I CXL'd my Serv.and I finally received THE BOX !It was on a friday and I send it off the following Monday / Feb.2nd

On Feb.8th Dishnetwork debited my checking account without Autherization for " $500.00 " !!LESS THEN 30 DAY'S !!!!

They said they would CR my Account in 10 Business Days after they receive the Receiver. This is unbelievable Business Practice in my opinion!

They were un-helpful and Rude

Beware of Dishnetwork
This was they're Mistake ...The mailed the Box that I needed to the wrg Address...TWICE NOT ONLY ONCE !!!
And then held ME accountable and just took MY MONEY !
Nobody informed me at my second call to them about how important this would be to get this receiver mailed out !
Believe me I would have just paid for this myself and not waited for their stupid Box.I would have send it back imediatly! "BEWARE" !!!!!

Elke
Troutdale, Oregon
U.S.A.