DishNetworks, Inc Contact List
I too had MANY problems with DishNetworks, Inc. in the past. I went through HELL and back just trying to get simple answers to my questions. - - In the process of dealing with this company I did become very well associated with the following list of people. - - Now when I need to contact them, they ALL get the same letter and I DO get a response. - - They are not a bad company to deal with if you have the "inside" names to contact.....Otherwise.....Good Luck!!!
Charlie.Ergen@echostar.com (This is the Prez)
Jim.Defranco@echostar.com (This is the Vice)
Dana.Mcgowan@echostar.com (Head honcho of the Customer Srvc Dept.)
Chris.Palmer@echostar.com (Operations Support Mgr.)
John.Suranyi@echostar.com (Don't remember position....VERY responsive!)
Al.Gonzalez@echostar.com (Don't remember position)
***** Remember.....When addressing these persons, use a period BETWEEN their first and last names just as shown above!! *****
P.S. You DO NOT want to talk with Walter at the customer care center..he is a "supervisor" and he will give you the run-around, so if you can by ALL MEANS avoid him!!!!!!