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  • Report:  #1182218

Complaint Review: Disney Movie Club

Disney Movie Club fraud, taking money from my checking account, stealing Internet

  • Reported By:
    KPUFF — Ottumwa Iowa
  • Submitted:
    Fri, October 10, 2014
  • Updated:
    Sat, February 28, 2015

Disney Movie Club sent me an offer in the mail that I could sign up and get 5 movies for a dollar each and a free Frozen blanket.  I fell into the trap and picked out 5 of my favorite Disney movies after I signed up.  I purchased the movies and then I had to agree to a contract that told me I had to buy 4 Disney movies at regular prices in the next 24 months.  It seemed like a good agreement so I click "agree".

On October 9th, 2014, there was a transaction from my account to Disney Movie Club for $40. I didn't purchase anything since September. I guess it says on the contract that if I don't go onto the internet and refuse a "Featured Title", then they charge my account. But I looked, and the movie that they charged me for was only $24.95. I want my refund! That is fraud. They stole from my checking account without my permission and I need help!

2 Updates & Rebuttals


Disney Movie Club Member Advocate

California,

Disney Movie Club Help

#3UPDATE Employee

Sat, February 28, 2015

Good Day!

My name is Priscilla and I am the Member Advocate for the Disney Movie Club. I would like to help you with your concerns about your Membership. Sounds like there may be some confusion regarding the Featured Title program. Please contact me directly at memberadvocate@movieclubinfo.com or 800-459-7002 and my team would be happy to assist you with all of your needs. 

Priscilla

Member Advocate

Disney Movie Club


Tyg

Pahrump,
Nevada,

No....

#3General Comment

Fri, October 10, 2014

 No you DID NOT READ!!!! YOU only read what YOU thought YOU needed. Had you read ALL of the information presented to you, then YOU would have seen this for yourself. YOU gave them permission to debit the account on file if YOU did not do your part. YOU DID NOT DO YOUR PART!!! So YOU get charged. THEY are ONLY doing what YOU have instructed them to do. How is this their fault for doing EXACTLY what you told them to do. Sounds to ME that YOU just wanted to skate with 5 movies for a buck a piece and don't appreciate being held to what YOU AGREED TO!! Slacker.....Deadbeat....LOSER!!! Get used to these words because given the FACT that YOU CHOSE TO NOT READ, YOU will be hearing these words A LOT!!!!!!!!!!!!!!!

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