Complaint Review: DL Movers

Service started on March 30th 2021 final move was 07/06/21 .  I hired Northern Moving to move my house contents and car from Springfield MO to California. The move date which was initially the 25th got moved by them to the 30th which we mutually agreed to. I was quoted by Northern one price then contacted about price change with assurance I will be reduced the price on the back end if the new estimate was inaccurate.

At the time they didn't mention they would subcontract the work out. They botched job which includes damaged and stolen merchandise as well as threats and demands by the subcontractors for the furniture, including losing my items for days in transport, refusing to give me the storage location. They overcharged for the move, I was threatened by the car company subcontractor they used to move the car. The furniture subcontractors illegally moved my items from one state to another with no address on books, There were at least 3 subcontractors involved in this.

The subcontractors put me under the gun with a new person who botched the paperwork from move to the first storage. The supervisor told me it was his first move and even had to contact his supervisor. When I told him the paperwork was wrong and I was by this time over the barrel they threatened to leave my stuff behind unless I signed it. the house was sold I had a plane ticket the next day. Coach their subcontractor, moved my stuff from one storage to another illegally. They refused to disclose address after losing track of my items for 11 days so I could check on it once they finally located my items. They only disclosed it the day before moved me to my current address.

Then another company DL moving company moved my stuff here who is another subcontractor. And they wanted me to sign they delivered my items in good order. I refused. My items are damaged, stolen, and vandalized to the tune of over $32,000.00 not including my pain and suffering. I want them to pay it all and refund in full.