Complaint Review: DNA ALCHEMY-VALERIE PHILLIPS

Phillips sent the following email on April 11,2010;

Joe is trying to get the postal service involved in his false complaint.  He should be investigated for making false postal fraud claims. 

Will he stoop at nothing?  He is obviously a disgruntled, deranged individual with nothing better to do than threaten and coerce an honest business-woman.  Why would he enlist an accountant to go undercover for him instead of just asking Valerie her discount policy himself?

I know Valerie personally and she is of the highest caliber of integrity, honesty and fair-dealings with her clients.  She is also one of the hardest-working individuals I've ever met.  It's a pleasure to know her and purchase crystals from her.

Thanks, Joe!  Valerie's business is doing better than ever because people who know and trust her are rallying around her with orders!

Truly - ripoff report needs to look at "Joe's" complaint carefully and consider removing it - he should have returned the products and requested a refund if he was not satisfied instead of resorting to blackmail to get a discount he was not entitled to receive, especially using the underhanded methods he used.  I doubt if he even has an accountant - probably a low-life friend or himself with a different name doing the undercover work.  Shame on you!

IN RESPONSE TO RECENT INTERNET NEGATIVE CAMPAIGN POSTS MADE BY DONALD J. GALLAGHER OF ARGO:  Please note that he posts under different names and uses no dates.  a person named Joe in Canada has never bought from me before.

In May 2009, Donald Gallagher of Argo bought $1764.19 of crystals from DNA Alchemy in three separate orders.  Mr. Gallagher received his 3 Orders in May 2009 and never voiced any complaints or concerns about his crystals or asked about receiving a discount.

In September 2009, a person named "Ron" emailed me with the general question "would you give me a volume discount" on $300.

I emailed back yes for special customers and provided him with a discount on future purchases.  Next, I received another email from "Ron" who asked me what kind of discount I would give on $700, next "Ron" emailed and asked what kind of discount I would give on $1,700.00.  

Within 3 minutes of answering "Ron's" email, I received an email from DONALD J. GALLAGHER who informed me that I could CREDIT his American Express Card with $500.00.  I realized that I was being Pfished by "Ron" and by Donald J. Gallagher of Argo.

I told Mr. Gallagher that his transaction was 4 months old and it had been completed.  I further told Mr. Gallagher that he was not due a discount because coupons are for future purchases and cannot be applied to past purchases, especially 4.month old purchases.  

Mr. Gallagher said I had made the biggest mistake of my life because he was going to post to every complaint website he could if I didn't give he $500.00.  I was not going to be blackmailed by his threats.  It wasn't right what he was doing.  I don't know any small business that would or could give a $500 discount credit on a 4 month old purchase (that was not already agreed upon at the time of the purchase).

Valerie Phillips
Owner of DNA Alchemy

This complaint reminds me of the rantings of an unstable person. It's so easy to malign a good person when in reality this particular individual attempted to "extort" a discount from Ms. Phillips that he was not entitled to.

My personal dealings with Ms. Phillips have always been excellent and I've always rated her "excellent" on the surveys I receive.

Common sense dictates that requesting a discount after-the-fact is not appropriate. This guy represents himself to be "of the light" but in reality he spews the vilest of untrue accusations.

I use American Express and I am going to voice my concern to the company about how they would handle a case like this where one of their clients attempts to "extort" from a reputable business.

I suggest this guy remove all of his inane rants as soon as possible. "Projection" is a manipulation technique used by unsavory characters where they accuse others of what they are guilty of which makes me realize that he knows he is the one who is "mentally unstable" and on drugs.

Common sense also dictates that if he was truly unhappy with the shipment - he should have returned the items and requested a refund not tried to "extort" a discount he was not entitled to. Grow up and stop wasting everyone's time with your bogus complaint...

I hope Valerie considers obtaining an attorney to go after this guy for slander!

PHILLIPS HAS SPENT THE MONEY THAT BELONGS TO THE WRITER TO SCRUB THE TRUTH.

BUYER BEWARE.

PHILLIPS IS INVOLVED IN A FRAUD BY SIGNING FALSE CUSTOMS DECLARATIONS TO THE UNITED STATES POSTAL AUTHORITIES  CONTRARY TO INTERNATIONAL POSTAL  REGULATIONS.