Complaint Review: DNA Diagnostics Center

I am in the forensic field and have used this company on a personal matter ( I am adopted and trying to find my biological father). The company answered all my questions and has all the right accreditations.  Never did they ask for a copy of my D.L. in the paperwork.  The first test came back negative for the father. I found the second possiblity and am using this company again.

..that is is the fault of the DNA Diagnostic Center that your mail ended up somewhere, if this is what truly happened.

I worked in the North Mississippi Delta Region and once got mail meant for someone in Myrtle Beach, South Carolina.

How? Their envelope got stuck to mine.

if a machine misreads a zip code or city, it could also cause a delivery error. It's happened. The post office isn't perfect.

Not only does your claim appear to be false, but you just put your address on the wonderful world of the internet.  Have fun with that! Sounds like the DNA company has you pegged!  

After further review we discovered two key pieces of information that lead us to believe this claim can not be true.  The picture you provided shows no evidence that this envelope has been through the United States Postal Service. It is our understanding, anytime a piece of mail goes through the post office it receives some kind of marking, most commonly a barcode for ease of sorting.  The stamp itself also receives a marking so it can not be reused in the future.  Neither of these things appear on your envelope. The testing you described would not require you to fill out an application and submit it personally.  Instead you would have to go a laboratory or hospital who would collect your information and send it to us VIA UPS.  Sending packages via UPS allows us to track all packages coming in and going out of our company and ensures the utmost security of our clients.  We would like to resolve this matter and have asked that you contact us at 1-800-831-1906.

I'm responding to DDC because they obviously think I'm stupid. Their rebuttal is some copy and paste answer about privacy policy. I don't see how copies of my drivers license and DDC application form were returned to me from a hotel in Utah when I sent them to DDC in OHIO. DDC requested a copy of my drivers license or passport because I need the pre-natal paternity test results to be court admissible for child support issues. Thank God I didn't send DDC a copy of my passport. It's bad enough that they let my application form and drivers license information of their hands. There's no way to justify what DDC did with my personal information. I'm sure this is identity theft, an inside job or some other scam. It's absolutely inexcusable so there is no way they can weasel out of this one. I would never recommend this company. If you use DDC, do so at your own risk.

At DDC the accuracy of our patients testing as well as their privacy is of the utmost importance to us.  Our privacy policies are the strictest in our industry and an integral part of our training program is geared towards adhering to these policies.  Testing of the type it sounds like is being described here would not require or ask for a copy of a patients drivers license.  Furthermore if personal information were received it would never be forwarded to any other party as it would serve no purpose and be in violation of all of our privacy policies.  We have become the most trusted name in the DNA testing industry due to the professionalism of our staff, the accuracy and efficiency of our testing, and the privacy our patients enjoy.  Please contact us at 1-800-831-1906 to discuss this matter as we would be very interested in discerning the accuracy of this chain of events.