Complaint Review: HerRoom.com

TERRIBLE customer service!!!!! DON'T BUY A THING FROM THEM!!!!

I really wish I had read the reviews out there on this company before I wasted my money ordering from them.

Poor packaging- they pack these expensive items in a cardboard box. Then, when the box is left at your door in the pouring rain and it is damaged from the bleeding colors on the tag, they won't accept a return, blaming it on the post office instead of their poor packaging.

The customer "service" people I talked to were incredibly rude, condescending and completely unsympathetic and unhelpful. I was a first-time customer and would have likely spent lots of money with them on future orders since I have a hard-to-find size if they had valued customer service at all.

I will NEVER shop there again!!