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  • Report:  #290008

Complaint Review: Doba

Doba rip off, charged even after cancelling Internet

  • Reported By:
    sunrise Florida
  • Submitted:
    Sun, December 09, 2007
  • Updated:
    Sun, December 09, 2007

DO NOT GO WITH DOBA!! I signed up for the 7 day free trial. Within a few days I was getting calls from them. When I finally answered the phone there was a man and he wanted to tell me about how instead of payinf $69.95 a month I could get an annual membership of $295.00. I told him that I would have to get back to him. He said that I had until Friday and as of Friday I would be charged the money if I did not cancel ahead of time. I realized this was not for me. I could not afford $295.00 right now. I went home and went on doba's website and isntantly cancelled the account. I was e-mailed a cancellation number. I saved the e-mail. At this point I was fairly pleased because I had received the e-mail with the cancellation number. Well, today I went to my bank to deposit some money and when I requested a statement. DOBA had charged me $299.00 yesterday. I was FURIOUS!! I cancelled my account 4 days ago! There is no reason I should have been charged. The transcaction is still pending, so it may not go through, but that is not the point. I am going to make sure to contact my bank and make it so that DOBA can no longer charge me. I will also make it my point to get a refund. Screw DOBA!

Michelle
Sunrise, Florida
U.S.A.

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