Complaint Review: J2global Communications

This company evidently acquired the proprietary software, Papermaster 98, from Documagix (since defunct) and began notifying users of an upgrade, "Papermaster 2002", that would be pre-released in November, 2002. They claimed it was intended for use with Win ME, 2000, and XP, there, purportedly, being some incompatibilities with these operating systems.

Having used Papermaster with Win ME, I had not encountered any problems whatsoever. Like a fool, I bought the pre-release version. What I discovered in Papermaster 2002 was....Papermaster 98!!-with the J2 Fax communications software attached, so you'd use their faxing service.

There was nothing new in the operation of the software on a windows ME platform. Furthermore, they modified it so that it would only allow 1 installation. The fact that they marketed it as an improvement for users of Win ME was deceptive/fraudulent, in my opinion.

Dean
Palm Beach Gardens, Florida
U.S.A.