Dodge Durango Daimler Chrysler ripoff Transmission failure after 40,000 miles Centerline Michigan
I have a 2001 Dodge Durango. I just cracked 40,000 miles. The vehicle is regulary serviced. I have the records on file. I felt a slight pause in the transmission when just starting out. I took the Durango in for service and you guessed it! I need a new transmission after only 40,000 miles. This is absurd I thought.
I will just call Daimler Chrysler and they will surely make good on this. WRONG! I was given the standard line by the consumer affiars operator,"3 years or 36,000 miles." We are not responsible. The cold calus sound of her voice made me think that she was used to saying this to people or better yet reading it off of some type of index card.
Daimler Chrysler must be held accountable for there poor quality of workmanship in there transmissions. I am out of warranty and out of the 1,800.00 dollars it is going to cost me to get my transmission repaired. I got RIPPED OFF!
Chris
Manasquan, New Jersey
U.S.A.
2 Updates & Rebuttals
Steve
Clarkston,Michigan,
U.S.A.
New Transmission every 20,000
#3REBUTTAL Owner of company
Thu, January 22, 2004
I share everyone's frustration regarding the Durango. My transmission just went out again. Oh, did I mention it has gone out four other times before. Not only working on my fifth transmission, but two engines and four electronic modules during the past four years. This car is trouble.
Lee
Las Vegas,Nevada,
U.S.A.
Take Some Personal Responsiblity
#3Consumer Comment
Tue, October 07, 2003
You must have known the warranty before you bought the vehicle. If it wasn't good enought you should have bought an extended warrant or even bought a different vehicle.
At some point in time, we as consumers are going to have to take some personal responsibily for what we do, own, say, etc... The manufacturer of any product can only warranty it for so long. If it breaks after the warranty expires, too bad, that's life!!
This is just my opinion...