Complaint Review: Dogg Digital Audio

This info was posted on Acoustic Image 6.5 Reviews & offers some solid info on getting $ back from these operators:

If you LIVE IN CHICAGO, and BOUGHT THEM FROM CHICAGO, go to:

Chicago Soundivision
753 Springer Dr.
Lombard, IL 60025

Mapquest gives VERY precise directions. It's located in a suburban business district, and once you get there, you'll find White Unmarked Vans with NorthCarolina, Georgia, and Illinois plates on them, The warehouse door will also say 'Chicago Soundivision'.

For OTHER PLACES OTHER THAN CHICAGO:
Each region will have it's own local distributor. It is up to YOU to research/investigate where these distributors are in your neck of the woods. The ScamShield link below will help. Start making phone calls, and hopefully you'll find them. They are NOT listed in the yellowpages, so start brainstorming.
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Other places/numbers you may need if you need to take legal action in Chicago:

The Lombard Police Department
235 E. Wilson Ave.
Lombard, IL 60148
Non Emergency (630) 620-5955
Emergency 911

Talk to Lieutenant Scott Watkins and/or Sergeant John Lavery. They manage the Department of Investigation.
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DuPage County State's Attorney's Office
Joseph E. Birkett
505 N. County Farm Road, Wheaton Illinois 60187
(630) 682-7050, Fax: (630) 682-6987 TDD: (630) 510-3611

Talk to Joseph if you're going to take Legal Action.
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Chicago Fox News Investigative Report Contact:
Contact me for this because I won't disclose his email publically. Fox pretty much concluded their report, and have sent the copy of their report to all the appropriate Authorities.
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VERY VERY USEFUL links: I strongly advise you to visite these sites, and read them carefully.

DuPage County Judicial Center: http://www.co.dupage.il.us/jofbldg.html
Lombard Police Department:
http://www.villageoflombard.org/lpd/
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Things YOU need to get your money back:
1) Be honest: They log everything. If they feel you are trying to 'rip' them off, they will become hostile.

2) Setting of Sales Transaction: Remember WHERE, WHO, HOW MUCH, and WHEN you bought the speakers.
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Things you DON'T NEED:
1) Reciept
2) Plate Numbers
I advise that you DO know these things, but if you don't... you should still get your money back. If not... You know where the State's Attorny's Office is.
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Things they will say (LIE) about to get you out of their office or to NOT give you the FULL refund that you deserve AND HOW TO COUNTER THEM:

1) What's wrong with the speakers?
Counter with:
"Nothing, they work, it just doesn't sound as good as I wanted them to be."

1a) How did you get these speakers?
Counter with:
*just give them your honest answer*

2) Did you try the speakers?
Counter with:
"Yes."

2a) What kind of person buys speakers from a van anyway?

Counter with:
*This a guilt trip tactic. Don't let this throw you off or fire you up. They respect answers like the following:*

"I was greedy, that's right, I admit it. But what kind of business sells their speakers through unmarked white vans? I just want my money because Christmas is coming up and I still need to get gifts."

3) Do you have a reciept?
Counter with:
"No, the person didn't give me one."

4) We're not the only ones that carry these speakers.
Counter with:
"The person who sold them to me said he WORKS for Chicago Soundivision."

5) The van drivers are not our employees, we sell our speakers to them for $225, and they in turn sell them to the customers. We are not responsible for what they do. We can refund you $225, and we will get the rest from the driver who sold them to you when he gets back.
Counter with:

"I understand you how you distribute your speakers, but how you split up your money is none of my concern. Besides, if they are not your employees, how come the reciept THEY give out say Chicago Soundvision on them? If they are not your employees, how come you have detailed records of what they sold, how much they sold it for, and where they sold it? Are you going to tell me that I can't connect you to those white unmarked vans parked outside in a court of law?"

6) Sorry, you had three days to return the speakers, you don't have a reciept.
"Your worker didn't give me a reciept. Look, I'm just trying to be honest about what happened to me, and all I want is a full refund. It took me awhile to actually find this place. You know that this place is NOT listed in the Yellow Pages."

7) You had 3 days, and you have NO reciept. We can't give you a refund, now get the hell out of our property.

"Very well, I tried to be honest about everything, and all I wanted was a full refund for these speakers. If you want to make this a legal matter, then fine. I already filed a formal police report about you guys. And now I'm going to go to the State's Attorny's Office at the Dupage County Judicial Center to get a court order. Cya in a couple weeks." Leave the office, bust out your cell phone, and call the State's Attorny's Office, and literally ask the person to walk you through about how you can take someone to court. Call the police and tell them that you would like to have these people arrested for conducting fraudulant business. Do this so they can see you doing this ie next to your car. Go as far as you can with it, and they will ask you to go back into their office to "work something out".
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Once they fold to the pressures of a very serious lawsuit they will:
1) Write a check for the full amount

2) They will make you sign a "Refund Form". This form basically states that you hold Chicago Soundivision faultess of all wrong doings.
NOTE:

Don't worry, sign it. That paper doens't mean SQUAT in a court of law because you will have signed it under DURESS. Meaning you were intimidated into signing the form, and if you didn't sign, you wouldn't have gotten your refund: THAT'S ILLEGAL. AND DO NOT GIVE YOUR REAL ADDRESS OR REAL PHONE NUMBER UNLESS YOUR DAD/MOM IS A COP/GOVERNMENT OFFICIAL or something like that.

3) Once you get the check. Ask where their bank is, and how to get there. CASH THE CHECK IMMIDIATELY.

4) File a report to the State's Attorny's Office. If they keep on getting reports from various people about the same fraud, then they will be forced to start a formal investigation. And THIS will drive them out of our State once and for all.
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Well, I hope that this helps people. Remember, don't be afraid of these guys, be truthful, be honest, be consistent, be strong, be vigorous. These are aggressive salesman, YOU have to sell them into believing that if they don't give you your money back, THEY are going to lose more in a court of law. Good luck.