Complaint Review:
Dogwood Trails Kennel
Dogwood Trails Kennel Gary Kuster Mislead me, took my $500. deposit, would not return it the following day, she was nasty and told me to hang myself Internet
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10506 Dogwood Road
Internet
United States of America
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4179264172
Web:
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I searched on the internet and found Dogwood trails kennel. I asked about an adorable looking puppy which is a King Charles Cavalier. However, I wanted a dog similar in size to my Pomeranian which is 6 pounds. Debbie Kuster the breeder assured me that the dog is also a small lap dog and would not get larger than 9 pounds. I knew nothing about the breed and believed her as she also advertised the dog as "Tiny". I gave her a deposit of $500. by pay pal which she watched by the minute to see when it would reach her account..she sent me a few e-mails after the transaction saying it did not go through yet..and then one when it did. THE FOLLOWING DAY I looked at her web site more closely and noticed one of her papillons next to a full grown King Charles Cavalier..there was aHUGE size difference and I realized that this was not the size dog I had wanted. I asked other breeders and they told me the smallest size for this breed is 13 pounds. I called the that NEXT day the breeder and explained that the dog is much bigger than I thought and what she led me to believe and I asked for my deposit back..she refused and said this is business. I thought perhaps I could use the deposit towards one of her papillons instead and asked..she said No..you lost your deposit..I wrote an e-mail asking again.. the next day she called me and said she has a papillon but it is not AKC registered and will only be 3-4 pounds which is smaller than I wanted..and that she would cost $1,000. - that sounded way too expensive for a dog that isn't even a pedigree. I asked if I could see a photo first to decide. She sent some photos and then changed her price to $1,200. - I looked on the site where I found her, Next Day Pets and all the other papillons that were AKC registered ranged from $350-$800. - Her price was way more because she is just a greedy opportunist. I wrote her an e-mail asking for my deposit back and that she could keep $50.00 of it since she quickly took it off the internet. She refused and e-mailed me a NASTY note telling me that I lost my deposit and to hang myself!
2 Updates & Rebuttals
Heather Rockwell
Englewood,New Jersey,
USA
Dogwood Trails Kennel
#3Author of original report
Sat, April 02, 2011
Do you believe this woman is still threatening me? She never did return my deposit of $500.00 and will not give up harassing me with crazy lies..and somehow my friend who spoke to her for one minute is now the subject of her rant. It is now about 4 months later. I've moved on and took the loss...she hasn't and she continues to threaten me. Please go away Debbie Kuster!
Heather Rockwell
Englewood,New Jersey,
United States of America
Continuation of report on Dogwood Trails
#3Author of original report
Tue, December 07, 2010
The breeder is still sending me nasty e-mails..now she is telling me that someone called her regarding my complaint and that they plan to charge me thousands of dollars and that I will have to pay all this money for my complaint. I can not pay for my complaint and thought it was free to complain. by the way the only thing I need to correct is that the main problem I had was I wanted a smaller breed dog and did not know anything about the King Charles before the breeder talked me into it. I only saw the cute puppy pictures on the internet. I was vulnerable since I just lost my cat of 17 years. and she was anxious to get the money asap. In any case...the papillons were pedigree if that means all papillon just not AKC registered. Also..I do not want to hire or pay for an attorney..and hope this site does not involve that..that is what the breeder is writing me by e-mail... I can not pay any more money for this! please remove my complaint if that costs something...Thank you, Heather