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  • Report:  #298371

Complaint Review: Dojo Systems

Dojo Systems Charged $499 to my Visa for a deposit for a computer, never sent computer, won't refund money, won't answer phone, won't return calls, disconnected phone number. Farmersville Texas

  • Reported By:
    Hermitage Tennessee
  • Submitted:
    Wed, January 09, 2008
  • Updated:
    Thu, October 30, 2008
  • Dojo Systems
    214 F M Road 547
    Farmersville, Texas
    U.S.A.
  • Phone:
    877-769-3656
  • Category:

This company asked for my checking acct and routing number and Visa card #. They charged my checking acct without my permission $499 when I asked them to charge the Visa, for a deposit on a laptop. This was 11/28/07. I made them return the $499 to my checking acct and they then charged my Visa card $499 on 11/28/07. They told me on numerous occasions the computer had shipped, and even guaranteed the computer by 12/24/07. The computer did not arrive.

On 12/28/07 they told me they did not ship the computer, that the screen was cracked and it wouldn't boot up. They offered me a refund to the Visa and told me they credited the Visa on 12/28/07. They have not sent the computer, they have not refunded the money, they disconnected their phone. I left numerous messages, sent a certified letter, contact the local sherriff and contacted the Visa fraud dept, and the BBB.
There are other people on a website that have had the same problems with this company taking money and not shipping merchandise. They cannot be reached and block calls.

They are several guys who work out of a house and there is no one in charge. The names of people I have talked to in the past are James, Justin, Kyle, Jason...the sheriff spoke to a "Mark", my charge card said "Randall Roberts".

Basically they have my $499, they will not answer the phone, and this is wire fraud.

Teresa
Hermitage, Tennessee
U.S.A.

4 Updates & Rebuttals


Bcrosby

Ridgetop,
Tennessee,
U.S.A.

Teresa Serena

#5Consumer Comment

Thu, October 30, 2008

You know it's funny that I read your complaint about a company charging you "so called fradulently" have you ever stop to think that maybe this happended to you for the things and fraud that you have committed to others?

You know there is a saying "What goes around comes around" I am sure that you know what I am talking about....Think about it $500.....

You are a person that likes to scheme people so now the same thing has been done to you, deal with it, live with it and expect more things to come...


Mrsa

Farmersville,
Texas,
U.S.A.

theyve changed names

#5Consumer Suggestion

Mon, July 07, 2008

they are now helix broadband/ vss wireless. located on main st. in farmersville.


Mrsa

Farmersville,
Texas,
U.S.A.

theyve changed names

#5Consumer Suggestion

Mon, July 07, 2008

they are now helix broadband/ vss wireless. located on main st. in farmersville.


Mrsa

Farmersville,
Texas,
U.S.A.

theyve changed names

#5Consumer Suggestion

Mon, July 07, 2008

they are now helix broadband/ vss wireless. located on main st. in farmersville.

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