Complaint Review: Dollar General Market

I picked up a container of bleach at Dollar General Market.  This container had a small cut in it, probably from careless use of a box knife when opening the box.  The hole was very small, and not noticeable.  It was, however, large enough for bleach to come out.

The bleach leaked onto my slacks, ruining them.  It cost me $70 to replace them.

I contacted Dollar General Market, and they referred me to their corporate number.  I called the number, and was greeted by a numbskull from halfway around the world, who could not understand what I was telling her.  She repeatedly said that she would file a report with the manufacturer, though I told her that this was the wrong course of action.

I called the store back, and they filed a report.  It then took 8 days for the corporate office to call me.  Meanwhile, I had to take $70 out of my families food budget so that I would have the slacks to wear to work.

When the company finally called me back, they offered to pay me $40 for my slacks.  They based this on depreciation...of slacks...they wanted to depreciate my slacks as if I could go purchase a used pair to replace them.  The person on the phone insisted that they could only pay $40, though somehow managed to offer me $50.  So I'm out $20, who knows when they'll send the $50 they promised, and I'm going hungry.  Thanks a lot Dollar General.