Complaint Review: Dollar-Rent-A-Car

Our travel agency hooked us up with Dollar-Rent-A-Car.  It was a deal where we paid for the hotel, plane and car prior to the trip.  Arrived in Orange County, California.  My wife has had a stroke.  She likes to get involved in car choice.  The attendant told us what we had rented and rattled off 10 others.  Much too fast.  Then he quickly asked my wife what we drive.  He said:  I can put you in that.  I was shocked to get hit with a $250 bill ($10 a day) when I returned the car.  The car we rented was extra but the Dollar agent never mentioned that.  Stay away from these crooks.  My travel agency vowed to.  Hope it hurts the bottom line.