Complaint Review: Dollar Retail Store Service

I was, initially, very impressed with Dollar Retail Store Service (DRSS).  Slowly, I became less enchanted with them. 

They pushed hard to get me funding from "Seed Capital"...which is getting approved for 9+ credit cards (at 0% for one year, at that time you just "go to a bank" and get a business loan. Ah, that does not work due to income to debt ratio...trust me on this.)  You then "liquidate" those credit cards for maximum credit allowed, put your cash into a checking account and DRSS immediately takes it's share off the top!  You get what is leftover to TRY and build your business. 

The 3 day training was a complete joke.  The "trainer" was out and a gal came in who said (regarding the register training) "I've never done this before, but we'll figure it out together", handing us a copy of a manual.  The "intructors" were very poorly trained, pompous, slightly greasy and did not know the first thing about actually teaching (I am an instructor, myself).  Not to mention, the registers to train on did not work!  It was by far the worst "training" I have ever attended!

The build out "manager" spent most of the time telling eveyone how great he was...as he ruined the framing around our windows, mis-cut slat board, and bragged.  You hire your friends or strangers to help with the buildout.  The "product" supplied is cheap, and a year later, I could not even sell some of the junk! Not even for 25 cents (let alone a dollar)!  Some of the product actually fell apart while opening the packaging. 

The product I got with my store is from their own supply company!  It is by far, the worst product I have ever experienced...and I was stuck with it.  As the store owner, I was not even asked what I wanted in the first order...which should be according to where your shop is located and who it serves.  It was just a bunch of random stuff.  A generic bundle of mostly, very low grade products.

I would never use this company again.  They are heartless and they lie - smiling all the while.  As I said...beware.  This company is morally bankrupt, with a few "men" (hardly) at the top of the pile...making BIG, BIG BUCKS.  I know this, one of their staff had a very chatty way about her. 

These men on the top of the pile - well, they really are enjoying my money and the money of many, many others who worked hard, earned and saved (sometimes for years)...only to be completely conned, closing their stores and filing banruptcy.  DRSS ruins dreams and lives...I beg you, do not do business with DRSS, you will be sorry.