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  • Report:  #1397613

Complaint Review: DOLLAR store services

DOLLAR store services J W - Imports Never finished building store project, never sent all merchandise,lied about C.O.G.S., Las Vegas Nevada

  • Reported By:
    Victor — Lexington Kentucky USA
  • Submitted:
    Sun, September 03, 2017
  • Updated:
    Sun, March 06, 2022

 Dollar store services ,did not fulfill their contract obligations after I paid for my store ,they didn't finish the work, or send me all the merchandise to complete my store ,they didn't finish the perimeter walls ,they did not send me the correct merchandise for my store ,the build out supervisor did not think I would notice it ,they left off three main categories, picture frames, linens,and candy,however the build out supervisor tried to fake fill the space,thinking I would not notice it ,to this day ,one month later store open now ,I still don't have the merchandise, and it has caused damage to my customer base and overall business, dollar store services has also lied about C.O.G.S. cost of goods sold meeting a 54% threshold, that they constantly tell you and they never meet that goal never even come close to ,especially on merchandise that sells ,to this date drss/JW Imports/DOLLAR store services has not fulfilled their contract obligations

2 Updates & Rebuttals


John

Las Vegas,
Nevada,
United States

General Manager

#3REBUTTAL Owner of company

Sat, March 05, 2022

We provide a complete store set up including all fixtures and merchandise. Occasionally, a supplier may be out of an item and so cannot ship that item. At the end of every store set up , we provide a summary of what was ordered and shipped, and the store owner then has a credit with that supplielr for any unshipped items to be applied to a future shipment. 

As we have for over 24  years, we completed this store 100%--I would welcome the opportunity to speak with this client or any readers that have questions about our Dollar Store development services and how we can help you get into business for yourself-please feel free to call me directly at 702-637-3389,

respectfully , 

John La Fronz

General Manager

Dollar Store Services


John

Las Vegas,
Nevada,
United States

Response

#3REBUTTAL Owner of company

Thu, December 09, 2021

We responded to this posting back in 2017--for reasons know only to the RR , our response has been deleted. I would urge anyone that has questions regarding our 100 % turnkey store opportunity and our history over the last 25 years to call me at 702-637-3389-- I look forward to speaking with you--

John

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