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  • Report:  #681818

Complaint Review: Dollars4Gold

Dollars4Gold D4G, D4G Canada, Money4Gold, M4G, M4G Canada non payment for Diamonds sent to them. waiting 4 months for money. Give me excuses when I call. Stouffville, Ontario

  • Reported By:
    rynic — Barrie Ontario Canada
  • Submitted:
    Wed, January 12, 2011
  • Updated:
    Thu, January 13, 2011

I sent some jewelery my mother left me to dollars4gold in October 2010, so that I had money to buy my kids Christmas presents. As a disabled, single mother, I have few resources. I recieved the money for the gold in due course but after 4 months, have not recieved the $352.00 they said they would give me for my diamonds.

I have called several times only to wait on hold for 20 -65 mins, then to be told that they have to inquire in head office a.k.a. the 'refinery' as to the status of my cheque. They have acknowledged that I am owed this amout of money yet say there is nothing they can do to have my money issued and that I will have to wait until 'head office' replies to their inquiry as to the status of my payment.

I am being withheld my money for the ring they have already melted down. I have been denied a Christmas for my kids and I am being denied the interest earned on that money.

D4G should be held responsible for paying out for goods sold in a timely manner, or be held to the same interest and penalties that we the public are subjest to.

2 Updates & Rebuttals


rynic

Barrie,
Ontario,
Canada

Not at all

#3Author of original report

Thu, January 13, 2011

Some people have physical disabilities and are not mobile. Those of us who also live alone do not have rides available when we need them, nor does it become easy to get around like able bodied folks. Unfortunately, we have to turn to companies like Dollars4Gold/M4G Canada Inc.


emma

Airdrie,
Alberta,
Canada

not good news

#3Consumer Comment

Thu, January 13, 2011

I think in your case, and just from previous reports, you will be lucky if you end up with $20 bucks for your diamonds. I just don't understand why you didn't go to your local jewelery store.

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