Dollywood bad business RIPOFF Pigeon Forge Tennessee
We almost always buy season passes to Dollywood. We went there on their last day of the 2004 season. We had already got our passes for the 2005 season. We went into a candy store there and one of the employees accused my husband of stealing a hand full of candy. It would have been alright if the employee had called my husband to the side and asked him about what he thought he saw, but instead he told my husband that he stole candy right in front of everyone and there was a crowd gathered around. We wasn't allowed to leave and they wanted a receipt for the candy my daughter had, but the cashier didn't give her one.
What had really happened was that my son wanted some candy. My husband had picked up a handful so my son wouldn't get to much. Then my husband handed the candy and some money to my son to pay for it. My son went to pay for the candy and my husband walked over towards me and our daughter and that is when the employee confronted my husband. You think if he saw my husband pick up the candy that he should have seen him give it the my son to pay for. They only quit harassing my husband after my son walked up with his candy, which they didn't give him a receipt for either.
That is just not a good way to do things. And we have no way of knowing how many people that gather left, before it was showed that my husband did nothing wrong, thinking my husband is a shoplifter. We live close to Dollywood so now my husband wonders how many people other places that witnessed the scene at the candy store and will always watch him thinking he may steal something.
We has asked for a refund for the 2005 passes. My husband said he didn't know if he would ever be able to go back to Dollywood. Dollywood is not a good place to go.
Howard
newport, Tennessee
U.S.A.
6 Updates & Rebuttals
Lisa
Sevierville,Tennessee,
U.S.A.
I believe it
#7Consumer Comment
Fri, January 05, 2007
Most of the Dollywood employees are 65 plus years old. They dress em up in long dresses, pants and long sleeve in humid, hot summers. They're already cranky enough by 60 or so. Throw in the long sleeves and a badge of authority with their name on it at a store and it's a recipe for meanness. Ever listen to the greeters at WalMart's front door? Nuff said. They're the only ones willing to accept Dollywood's low wages and work the choo-choo.
Larry
Tucson,Arizona,
U.S.A.
Make a written complaint to management
#7Consumer Suggestion
Sat, January 15, 2005
That clerk was a jerk.
Certainly this was not the first time a parent has scooped candy up for a child. It sounds like it was a self-service situation. In most places it does not become theft or shoplifting until you either conceal it, consume it, or leave the premises without paying for it. Your husband did not conceal the candy, consume the candy, and you were still on the premises waiting for the clerk to accept payment for the candy.
Your response sounds like your husband is ashamed. He should not be. That stupid clerk ought to be publicly flogged as he was the one out of line.
I hope you have sent a letter to the management of Dollywood letting them know what happened. They owe you an apology.
Larry
Tucson,Arizona,
U.S.A.
Make a written complaint to management
#7Consumer Suggestion
Sat, January 15, 2005
That clerk was a jerk.
Certainly this was not the first time a parent has scooped candy up for a child. It sounds like it was a self-service situation. In most places it does not become theft or shoplifting until you either conceal it, consume it, or leave the premises without paying for it. Your husband did not conceal the candy, consume the candy, and you were still on the premises waiting for the clerk to accept payment for the candy.
Your response sounds like your husband is ashamed. He should not be. That stupid clerk ought to be publicly flogged as he was the one out of line.
I hope you have sent a letter to the management of Dollywood letting them know what happened. They owe you an apology.
Larry
Tucson,Arizona,
U.S.A.
Make a written complaint to management
#7Consumer Suggestion
Sat, January 15, 2005
That clerk was a jerk.
Certainly this was not the first time a parent has scooped candy up for a child. It sounds like it was a self-service situation. In most places it does not become theft or shoplifting until you either conceal it, consume it, or leave the premises without paying for it. Your husband did not conceal the candy, consume the candy, and you were still on the premises waiting for the clerk to accept payment for the candy.
Your response sounds like your husband is ashamed. He should not be. That stupid clerk ought to be publicly flogged as he was the one out of line.
I hope you have sent a letter to the management of Dollywood letting them know what happened. They owe you an apology.
Larry
Tucson,Arizona,
U.S.A.
Make a written complaint to management
#7Consumer Suggestion
Sat, January 15, 2005
That clerk was a jerk.
Certainly this was not the first time a parent has scooped candy up for a child. It sounds like it was a self-service situation. In most places it does not become theft or shoplifting until you either conceal it, consume it, or leave the premises without paying for it. Your husband did not conceal the candy, consume the candy, and you were still on the premises waiting for the clerk to accept payment for the candy.
Your response sounds like your husband is ashamed. He should not be. That stupid clerk ought to be publicly flogged as he was the one out of line.
I hope you have sent a letter to the management of Dollywood letting them know what happened. They owe you an apology.
Aaron
Townsend,Tennessee,
U.S.A.
Dollywood sucks!
#7UPDATE EX-employee responds
Sat, January 15, 2005
I'll never be able to figure out what the actual draw to Dollywood is. I just can't see going on vacation in one of the most beautiful places on earth, but making the decision to go to Dollywood or anything else in Pigeon Forge rather than spending time in the beautiful Smokey Mountains which surround this area.
Sound like you folks went a little overboard and got your feelings hurt. What was just a misunderstanding, you folks turned into a catastrophe. I can't believe people actually pay good money for season passes to Dollywood. Why?
You said that Dollywood wasn't a "good place to go"......seems like it was judging from the fact that you and your family bought season passes. LOL