Complaint Review: Dolphin International Shipping

I "contracted" Dolphin International Shipping to move goods from Ohio to London. My goods were collected on 12 October 2004. Shortly thereafter I made the crucial mistake of sending them a wire transfer for $4400 (which was more than double the estimate they quoted me). Since then... POOF! they have disappeared.

I have heard not a peep. All phone lines are inoperative. E-mails have gone ignored. I have spoken with the local sub-contractor who collected my goods in Ohio and have been informed that my shipment is still sitting there (accruing storage charges!). The sub-contractors, who are owed money by Dolphin, have also been trying to contact them to no avail.

This cargo includes items of precious value which I inherited from my mother, who passed away several weeks ago. I am utterly devastated by this apparent scam and am only relieved to discover that my irreplaceable goods are safe.

I am currently pursuing this matter with the Better Business Bureau of Southeast Florida, the Florida Attorney General's Office, Fleet Bank (to whom I wired the funds), and private legal counsel. I encourage others to do the same.

Shannon
London
United Kingdom

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