Complaint Review: Dolphin International Shipping

After contacting Dolphin Int. I decided to use their company to ship my belongings to Brazil on the bases that they do "many shipments to Brazil". My belongings were picked up by Dynamic L.A. on Feb. 20, 2004. I waited for a invoice from Dolphin Int. Finally when I contacted them I was told a needed to pay $2900(900 more than quoted) for extra items before it could be shipped.

I then sent them a check. After that, is when I had lost contact with them responding to my e-mails. Then I tried calling. When I called, I was told to talk to Kathyrn Kaiser. She never seemed available or out of the office. I left several message with Susana, Kelly Love and anyone who answered the phone. I finally recieved a email from Kathyrn telling me my items were "safe and sound" and she would then e-mail me with the shipping information. I still do not have that information. Today I called and the phone was disconnected. I plan to take legal action to get my money back and hopefully my belongings too.

Joshua
Santa Barbara, California
U.S.A.