Dolphin Re-location Moving Serivces-Another moving company ripoff
I was referred to Dolphin Re-location Moving Services by another moving company call United Express who assured me of quality service. I was quite disappointed when I got to my destination to find that my belongings would be in transit for another 10-14 days. Here it is 17 days later and they called me for delivery at their convenience demanding payment at that time. I told them they would have to deliver it when I was ready and they demanded an additional $500 for their inconvenience. I am very frustrated about their business practices which seem to be set by their own rules. This should not be, there has to be some recourse that consumers can take to ensure that we are treated with dignity and as a paying customer. It seems that once they get your belongings they can make their own rules and hold you hostage.
1 Updates & Rebuttals
Ryan
Charleston,South Carolina,
Ditto
#2Consumer Comment
Tue, March 19, 2002
We had the exact same problem. The only difference is we went through Moving-Services, www.moving-services.net. They promised they would see the move from beginning to end. Once Dolphin loaded the content - we were basically held hostage. They had 1400 in deposits, had our stuff unloaded somewhere and demanded another 2000 just to reload and deliver. We were promised 5-7 days and now we are looking at 2-3 times that length and 3 times the original cost.