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  • Report:  #1531100

Complaint Review: Domain.com

Domain.com web.com Website Hosting

  • Reported By:
    Justin — United States
  • Submitted:
    Tue, February 13, 2024
  • Updated:
    Tue, February 13, 2024

Set my domain on auto-renewal without my consent. Charged the renewal fee 10 days before the renewal date. No way to delete the credit card on file. Requested a refund before the renewal date, they refused. Get your domain hosting from another company that actually cares about customer service. 

1 Updates & Rebuttals


Justin

Texas,
United States

Issue Resolved

#2Author of original report

Tue, February 13, 2024

Merchant agree to refund but made the process incredibly difficult.

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