Complaint Review: Domino's Pizza NImbus Ave Beaverto Oregon 97008

I was a Domino's customer at home and for my business for years, go on line place your order and some, usually nice young person delivers it you give them a tip and it's pretty smooth...... or not.

Last week I had a prolem with a promo code on the website so I called (for the first time) the store number and a very young girl answered and I told her of my problem and she said she didn't know, so I asked if there was a manager she could check with. She came back and said that Tony the manager didn't know so I was out of luck. I asked if there a District office or manager I could talk to and she hung up. I called back and a very rude young guy by the name of Ali answered and I asked to talk to the manager he asked what the problem was and I asked him if he was the manager and he said no. I told him that I didn't want to talk to him if he was not a manager and  he said it was him or nothing. I informed him that I would call the corporate office and see if they could get the manager on the line, Ali and his smart mouth relented and Tony the manager came on the line. All I got from him was more of the same.

I did call the corporate customer service and the lady was very nice, said that Dominos did not do business that way and asked for a number to reach me and an address, she would call the franchise owner and fill him in. That was a week ago, and I have not heard from a sole. I'm guessing that this is a common occurance and that it runs just the way that this franchise owner Jeffery T. Rasor wants it to run. Take the money and don't respond to the problems, that will catch up with him at some point and he will have to answer for his ways.

My hope is that Domino's Corporate will take notice and keep their franchise owners in line and responsible for tha brand.

Do not do business with Domino's in Beaverton, Aloha or Hillsboro.