Complaint Review: Don Lapre

On december 2002, I ordered Don Lapre's Money Making Package which was supposed to contain 12 books and a cd.
When I recieved The Package a few days later there were only 4 books and no cd.

I called the company immediately and told them i wanted to send it all back for a full refund within the thirty days required. They agreed and I sent it back to them. They received my return package on Jan 21,2003. By mid february not recieved refund yet and I called again. They said they recieved it but did not send for refund yet and they said they would request refund payment.

March rolled on and still no refund. I called again to find out where my refund is. they said that no one had requested my refund and do not understand why. So again they said they will request refund again and because I paid with a money order, they have to write out a physical check and may take 45 to 60 days to process.

Now it is the 7th of May and still no refund. I called again, but instead of getting to their automated phone system, i get somebodys own personal mail box, so now the 800 number is no longer valid, so basically i come to the realization the I got scammed for $54.00 due to shipping and handling charges which they did not do a good job at it.

perry
yukon, Oklahoma
U.S.A.