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  • Report:  #899886

Complaint Review: Don Robertos Jewelers

Don Robertos Jewelers Don Robertos Biggest Rip off Company Salinas, California

  • Reported By:
    Sylvia — Oxnard California United States of America
  • Submitted:
    Tue, June 19, 2012
  • Updated:
    Wed, June 20, 2012
  • Don Robertos Jewelers
    1033 E alisal St
    Salinas, California
    United States of America
  • Phone:
    831-771-0130
  • Category:

my husband purchased a diamond white gold wedding set for my anniversary in which the diamond in the middle was a third carat stone. later in months i decided to upgrade the solitare diamond for a half carat stone. so the ring was sent to replace the third carat stone to a half carat stone. i was told i needed to insure the ring and to have it appraised . so i took the ring to a appraiser, and was advised by the appraiser that he was not going to touch the ring from Don robertos, the appraiser advised me that i was ripped off from don Robertos just by his eye he told me the ring was not a half carat in width it was a third and a very poor quality stone for the amount i purchased the diamond for. I took the ring back to don roberts and which they did advise me the ring is a half carat in weight and that it did not matter of the width. I dealed with a sales person by the name of Randy who was not very cooperative. Nothing was not resolved with the ring and I am with a ring that is a third carat in width. I am sad that this company would take completely advantage of people in such a way.

3 Updates & Rebuttals


Sylvia Cordoba

Oxnard,
California,
United States of America

Don Roberto diamond rip off

#4Author of original report

Wed, June 20, 2012

the ring was bought as a third carat,I had the ring upgraded to a half carat, the ring in with is a third carat measured in front of my eyes when I went to have it appraised by a different Jeweler , but Don Robertos says the diamond is a half carat total weight. That means the top of the ring is a third carat in width but it wieghs a half carat. That is how I was ripped off its still a third carat on the top width. The circle part if your not understanding.


The Outlaw Josey Wales

Golden Meadow,
United States of America

Every report is cornfusing

#4Consumer Comment

Wed, June 20, 2012

 Every comments from Team Rebutt is cornfusing


patti

United States of America

Confusing report

#4Consumer Comment

Tue, June 19, 2012

"my husband purchased a diamond white gold wedding set for my anniversary in which the diamond in the middle was a third carat stone. later in months i decided to upgrade the solitare diamond for a half carat stone. so the ring was sent to replace the third carat stone to a half carat stone."

 "just by his eye he told me the ring was not a half carat in width it was a third"

Wasn't the ring supposed to be a third??  It sounds like you received the correct size stone.

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