Complaint Review: Done Right Automotive

I went here to get my brakes done because they were the only ones open on a Sunday.  He knew I was not from that area and told me he would have it done the same day.  He gave me a price of $600.00 for a brake job, which is high, but I needed it done.

Rick the owner lied to me and told me that money would cover new brakes, rotors would be turned and calipers would be rebuilt.  I told them to go ahead.

The next day my truck was still not ready and he called me and told me it was going to now be $800.00 because my calipers were locked up.  He had me over a barrel as my truck was there, torn apart and I could not do anything but say yes.  I asked my mom and stepdad to call them to find out why the extra charge because I do not understand mechanics that well.  He yelled at my mom on the phone and was very RUDE to her. 

I went the next afternoon at 3 to pick up my truck and he told me I had to bring cash or a money order and it would be $967.  I said WHAT.. and he said you dont get your truck till you pay.

I had no choice.  He charged me almost $1000.00 and the only new parts he put on the truck was brake pads.  NO new rotors or calipers.  I have never been treated like this before and I think he needs to quit treating people like this.