Complaint Review: Donnie Raybourn - General Manager - Lithia Toyota Grand Forks

I was in contact via email with Donnie Raybourn - General Manager - Lithia Toyota Grand Forks to buy a brand new 2019 Toyota corolla, he emailed me the following:

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From: Lithia Toyota of Grand Forks [mailto:sales@lithiatoyotagrandforks.edealerhub.com]
Sent: Thursday, January 31, 2019 01:41 PM
To: XXXXXXXX@yahoo.com
Subject: I can help you

Sam,
bring me $8,868.64 TODAY and you can drive the brand new, 2019 Corolla stock #KP905039 home.
Let's do business! You want a deal? I got you a deal! I'm waiting...

Regards,
Donnie Raybourn
General Manager
Lithia Toyota Grand Forks
701-335-1193

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I was serious so i replied to his email the same day with my credit card info and told him he can charge my card for the full price. and also offered him payment by check instead of credit card if that's what he need.

But after he received my email he fooled me around and refused close, and when i called him to final the purchase he hang up on me twice.

Turned out i was dealing with a crook and i complained to Toyota customer service by email, back and forth several times,

Toyota customer service documented my complaint and apologized for Donnie Raybourn's actions but they were not in a position to act. so i was left out with no car.