Dorel Home Products - Home Trends - Ameriwood ripoff Inadequate materials Wright City Missouri
I purchased a Euro Futon on July 3, 2006. It is an appealing piece of furniture. That is the only good thing I can honestly say about it.
I had company on August 15, 2006. The first time we both rested our backs on the back of the futon the back supports broke. The framwork of this futon is heavy gauge aluminum, and has brackets welded to the back supports. The welded brackets let go and the part of the support that was bolted to the frame bent. I have had chairs with aluminum construction that lasted over 15 years.
I bought this futon as an alternative to spending hundreds of dollars on a sofa. I would have been better off saving my money and getting a real sofa.
Richard
Augusta, Maine
U.S.A.
1 Updates & Rebuttals
Richard
Augusta,Maine,
U.S.A.
Dorel Home Products
#2Author of original report
Thu, August 17, 2006
I sent Dorel Home Products an email about the problem. I was amazed that less than 24 hours later they are already in the process of shipping replacement parts by FedEx at no charge.