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  • Report:  #241928

Complaint Review: Dormia

Dormia , Which Bill Under Advanced Comfort IF YOUR BUYING A BED I WOULD NOT SUGGEST DORMIA!!! THE BEDS ARE NOTHIGN LIKE THE SHOW ROOM. Jessup, Maryland Nationwide

  • Reported By:
    Dunedin Florida
  • Submitted:
    Mon, April 02, 2007
  • Updated:
    Sat, September 08, 2007
  • Dormia
    8214 Wellmoor Ct,
    Jessup,, Maryland
    U.S.A.
  • Phone:
  • Category:

The mattress was deformed, the base was stained, the legs were unstable, and the delivery company they hired were unprofessional. Not to mention the bed they delivered did not feel like the bed in the show room what so ever!!! I would not suggest buyig a bed from them. $4,000.00 down the drain.

Jason
Dunedin, Florida
U.S.A.

1 Updates & Rebuttals


Jim

Jessup,
Maryland,
U.S.A.

Dormia Takes Great Pride in Our Mattresses

#2UPDATE Employee

Sat, September 08, 2007

Dormia takes great pride in producing specialty beds that will help provide you the ultimate in mattress comfort resulting in the most satisfying and restorative sleep possible. We do this with innovative design, hard work, and by being honest with our customers. With more than 20 retail stores and a national internet call center, unfortunately, you will have some unsatisfied customers. Unfortunately, I cannot directly address this specific complaint because no information was provided allowing me to do so. I would welcome the opportunity to further look into this situation and hopefully rectify it (if warranted). Our beds are designed to enhance the sleep of our customers, and we do our very best to provide the best sleep and customer service experience possible.


Sincerely,
Jim Stanco
V.P. Sales
Dormia

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