Complaint Review: Dorsan Suites

The Dorsan Suites is advertised as an all inclusive hotel with very reasonable rates. It is none on these. Do not stay here-don't even think about it.

I have stayed in many of the small family owned motels along 192 in Kissimmee;they aren't fancy but most are clean and safe and fine for a night or two. I expected the same from this place. Not so. The Dorsan Suites-as one eloquent TripAdvisor.com writer put it-looks like a low income housing project. And is just about as safe. I was offered drugs by two people standing around before I even got out of my car. It is not all inclusive-in fact,nothing is included. No meals,no phone in the rooms, no glasses,no sheets, no blankets, no hangers, no nothing. No locks either. I complained to the manager who was abusive(big surprise there) and threatening. I considered my safety at risk and got back into my car.

I left the Dorsan Suites and called Tourico,the website that rents rooms at this outrageous dump and they refused to help me in any way or refund my money. I stayed elsewhere,complained to the Kissimmee CVB and my credit card company which did refund my money(Bank of America-highly recommended)But avoid falling for this totally revolting hotel and stay away from Tourico too-what a bunch of scammers. Next,I complain to the Attorney General in Florida.Stay at a Days Inn instead.

Linda
Boston, Massachusetts
U.S.A.