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dot com builder turnkeystuff they have cancelled my lifetime membership I paid $250 because they said they were sold, no refund Houston, Texas
The May 7, 2010 I decide to paid for a lifetime membership at dotcombuilder.com for 3 payments of 83.00 USD
Rachel (her name - Customer Service - DotComBuilder.com) accept normal price is 259.95
after few days the sites is sold, no updates at all during that time to know the new owners, except 1 emails as what the sites will have more stuff.
For 1 year no news, no updates, I email but no answeer
Recently less of 3 weeks ago, I try to login and can't so I email the service and have no news
I then decide to contact each email addresses I have from them with
Hi
just before you acquired dotcombuilder I bought a lifetime membership
I tried today to login and your site show no members under my account.
I was able to connect 2-3 months ago and now no more
Whats happen?
3 days letter I receive:
Hi,
This site has recently been sold, and has only just now been made
workable again after coders fixed the many problems left by the previous
owner.
Unfortunately, the previous owner closed down the servers and many
people lost their hosted sites (including me, as I was a reseller
account holder and member).
Because of all the problems, it was decided to start afresh and treat
it as a new site with a new membership.
The previous owner failed to answer any of my emails about the state of
things, therefore I had no alternative but to hire coders and resolve
what problems I could.
However, to help you, I am more than willing to offer you three months
membership, free of charge, with the option to continue as a paying
member in whichever package deal you choose after that.
Please be aware that the above offer will expire in 48 hours.
(Please note that I purchased this site through a broker, and have no
connection to any of the previous owners or any of their working
pactices, for which I, as the new owner, have no responsibility. Any
goodwill gestures made by me must be accepted within the allocated offer
time limit if required.)
Regards,
BOBBY.
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I re-email as what I have a LIFETIME membership and necer had the update and stuff they promised on their site and when member login there
also their stuff was full of bugs and no support at all reply
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I never had a reply since, In my email I asked also yes give me the 3 months you told me, but no answeer
today I sresent the third emails but no much hope
I lost simply 250.00, get nothing, because the software there are full of bugs and no support or anyone to fix it
a real scam and a sorry response
I have all the paypal proof, time, etc