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  • Report:  #1347138

Complaint Review: Dothan Kia dealership

Dothan Kia dealership Sales person Dothan Kia of Dothan,al.'the sales guy"was exttremely "high pressure " I was never sure, to sleep on it " . I said "no"repeatedly ,after all said an done. Gist of "situation" I was told "you have to pay for the vehicle, you cannot change your mind!!! They laughed,an said "we"pushed the paperwork thru an you will pay.!!! Dothan, Alabama

  • Reported By:
    Cathy — Slocomb Alabama USA
  • Submitted:
    Mon, January 02, 2017
  • Updated:
    Mon, August 13, 2018
  • Dothan Kia dealership
    2985 Ross Clark circle
    Dothan,al., Alabama
    USA
  • Phone:
    334673-8195
  • Category:

 Dothan Kia people were completely unprofessional, sales guy, would not take "no" for an answer.told me , I did not have 24hrs.much less72 to change my mind.sales guy,when I returned following morning,still kept on,then proceeded to"kick up his left leg on way out of the north door, an"grabbed his "butt"right in the middle, an said laughing"d**n you're giving me a good one"!!! I immediately left, I was so taken back!!wow! Dothan Kia told me "I cannot change my mind"they proceeded to put an my credit. They were very mean,an they had the audacity to laugh at me!!!stay away from Dothan Kia

2 Updates & Rebuttals


josh

dothan,
Alabama,
United States

Never Had That Problem

#3Consumer Comment

Mon, August 13, 2018

I have bought many vehicles from Dothan Kia and always bought in a no pressure environment so i find it rather odd that you did.  If you felt like you were under that much pressure why did you go back the next day if you felt that uncomfortable?  Did you talk to the General Sales Manager about the experience? 


FloridaNative

Palm Beach Gardens,
Florida,
USA

For the future...

#3Consumer Comment

Mon, January 02, 2017

It sounds like you signed a contract and thought there was some sort of 72 hour grace period in the contract. In order for that to be true, it must specifically be in writing in the "4 corners" of the contract you signed. It is not a right awarded by any statute. In fact, if it were to be in the contract that would be a very unusual occurrence. That is why you don't sign the contract until you have completely reviewed (read) it and totally understand what you are signing. Once you sign it, then the vehicle is yours. You are stuck with the terms to which you signed. Now the only thing you can do is make the payments or sell the vehicle and pay the deficiency if any. If you bring the vehicle back to the dealership, it will be considered a repo. Read your contract thoroughly so you have a handle on its terms and conditions.  

Car dealers know this ^^^ and that is why they put the pressure on you so hard to sign. When  you are feeling pressured, it is best to get up and walk away before signing so you don't get yourself into a bad deal. 

The gestures you mention by the sales rep are totally unprofessional. 

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