Complaint Review: Double Eagle Property Management

WE USED DOUBLE EAGLE PROPERTY MANAGEMENT TO RENT OUT OUR HOUSE.WE'RE IN THE MILITARY AND PCSED TO AZ. SO WE WERE DESPERATE AND HIRED DOUBLE EAGLE. WE FOUND THE FIRST TENANTS AND SHE STILL CHARGED 50% OF FIRST MONTHS RENT. WHEN THE RENTERS $ WAS TWO WEEKS LATE I CALLED HER TO FIND OUT WHAT WAS GOING ON. SHE SAYS OH YA THEY HAD $ ISSUES AND RENT IS GOING TO BE LATE. SO WE FIGURED THERE WOULD BE LATE FEE ADDED TO THE ACCOUNT BUT SHE DIDN'T CHARGE THEM ANYTHING. WHEN THE TENANTS MOVED OUT THEY NEVER TOLD OR GAVE US A 30 DAY NOTICE.

ON THE 9TH DAY OF THE MONTH, ONE DAY BEFORE THE RENT WAS DUE  SHE EMAILED MY ACCOUNT AND TOLD US WE NEED TO HOOK UP THE UTILITIES IN THE HOUSE BECAUSE THE TENANTS MOVED OUT ON THE FIRST. I SAID WHAT DO YOU MEAN THEY MOVED OUT, I HOPE YOU DIDNT GIVE THEM THEIR DEPOSIT CAUSE WE NEVER GOT A 30 DAY NOTICE. SHERRIE SAYS OH YA THEY DID GIVE YOU ONE BUT I FORGOT TO NOTIFY YOU. I MISSED OUT ON 39 DAYS I COULD OF RENTED MY HOUSE OUT MYSELF. SHE PRETTY MUCH LAUGHED ABOUT IT AND SAID SORRY!!!!!! MIND YOU WE'RE MILITARY, LIVE 2000 MILES AWAY AND CANT DO ANYTHING. SHE JUST DOESNT CARE.DOESN'T BELIEVE SHE OWES US ANY $. SHE SAYS IT ISN'T IN HER CONTRACT TO NOTIFYUS 30 DAYS PRIOR TO MOVE OUT. DONT USE THIS COMPANY EXPECIALLY MILITARY MEMBERS!!!!!!!!!!!!!!!! YOU'LL BE ON YOUR OWN,DONT WASTE YOUR $. DONT COUNT ON HER TELLING YOU WHEN RENTERS MOVE OUT