Print the value of index0
  • Report:  #1311782

Complaint Review: Doug Fresh Shutters Plus

Doug Fresh Shutters Plus Verbal Abuse of a Disabled Senior Citizen Proves Lack of Business Ethics Clearwater Florida

  • Reported By:
    Eileen — Palm Harbor Florida USA
  • Submitted:
    Thu, June 16, 2016
  • Updated:
    Mon, October 31, 2016
  • Doug Fresh Shutters Plus
    Clearwater, Florida
    USA
  • Phone:
    727-796-1030
  • Category:

Today, June 16, 2016, I was scheduled to get an estimate from Shutters Plus at 10 AM.   Employee James Fresh who is apparently related to the business owner Doug Fresh, did not show up, so I called the store.  James called me back a few minutes later, claiming he was behind a school bus about a mile away, which is a poor excuse!   He could have left earlier, or called me before the 10 AM appointment to tell me he was running late, especially since school is out, except for summer school.   James arrived 20 minutes late, about 15 minutes after his phone call.

 

Upon entering my house I told him that I hope his installers were more punctual than him.  At that point, he had a major temper tantrum, was verbally abusive, calling me names, and refusing to accept responsibility for his lateless!   That was followed by his slamming my door and leaving. 

 

He was still ranting and raving as he walked down my driveway, and witnessed by my trash collectors, who were picking up my garbage.  I immediately called his store, but got voice mail, so left a message about James inappropriate behavior and that they would not be getting my sale.

 

A person acting like that should not be employed in a capacity where he is dealing with the general public.  It certainly does not say anything good about the business he is supposed to be representing.  What he appears to need is Anger Management Classes, if he wants to deal with customers who do not agree with him!

8 Updates & Rebuttals


Tyg

Pahrump,
Nevada,
USA

Im waiting.

#9General Comment

Mon, October 31, 2016

 Im STILL waiting for YOU to attempt violate MY rights like YOU did for that poor workman. I know that the police are going to tell YOU that MY first amendment rights CANNOT be trampled by YOU. That what YOU are whining about is a CIVIL matter and outside of THIER control. That YOU need to get a lawyer and PAY that Lawyer to attempt to violate MY rights. Or are you going to just admit that YOU were having a bad day that day and lashed out at the poor workman? Its STILL your choice.


Tyg

Pahrump,
Nevada,
USA

Per usual...

#9General Comment

Thu, June 23, 2016

 Per usual once called on YOUR BS, you are going to sit there and shift the issue off of yourself and on to someone else. Really, is name calling the BEST you can do? Also, the police are NOT going to do ANYTHING since I am expressing MY OPINION of YOUR situation. So once again YOU are trying to trample another citizens rights. Im pretty sure YOU are truly ignorant of ANYONES rights. Grow up and just admit that YOU are a nasty bitter person and YOU were having a bad day and took it out on a innocent person and move on. YOU are NOT going to get ANY help from ANY Law enforcment or attorney in stepping on MY right to call YOUR tale BS. THAT is my given right and YOU cant change that. If YOU dont like someone pointing out YOUR flaws then dont post in a PUBLIC FORUM!!! YOU can shift and deflect for only so long. YOUR original post tells ANYONE with half a brain that YOU were the BULLY that day. YOUR OWN WORDS CONDEMN YOU!!! So all the name calling and ineffective threats and deflection WILL NOT CHANGE WHAT YOU POSTED!!! If I see it then how many other people have seen it.


Anger Management Issues

#9Author of original report

Wed, June 22, 2016

The individual who insists on replying to my complaint with verbally abusive language and their intials, whereas I used my correct first name and no verbally abusive language, proves they are no better than the store employee!  Adults know how to control their temper, not have childish temper tantrums.    The only thing this individual has done with their comments is prove they have Anger Management Issues, jealous issues, and are uneducated it seems!   That is why I turned this matter over to the local police for my area, the Pinellas County Sheriff, as it is evident this person is determental to society based on their inappropriate comments.


Tyg

Pahrump,
Nevada,
USA

Go right ahead

#9General Comment

Tue, June 21, 2016

 If you dont like what someone has to say on a PUBLIC FORUM then dont post on one. As both a consumer AND an American citizen YOU cannot suppress my right to call what YOU have posted on a PUBLIC FORUM rubbish. You STILL refuse to admit FREELY that YOU instigated the situation. YOU threw the first "verbal punch" and when someone doesnt want to put up with YOUR MOUTH you go on a PUBLIC FORUM to bash them. THAT is pure defamation and what YOU have done is actionable and your own lawyer will tell you this. Just because the situation caused that person to be late is NO EXCUSE for being abusive!! Being passive aggressive about it shows YOU to have an anger issue. Im NOT the one that so abused a poor workman that they RAN away from YOU. YOU have yet to fully accept that YOU need others to do for YOU. YOU show no respect towards those that help YOU out. Personally Im NOT worried one bit about YOUR THREATS. They are as empty as YOU are inside. Are YOU perhaps thinking that YOUR RIGHTS are above any other citizens rights?? Im pretty sure that YOU really dont know that ALL citizens rights are equal. Im standing up for that poor workman because YOU are an abusive bully who seems to think that due to thier age, they can get away with anything. YOU can be held accountable if by YOUR post something bad happens to that workman. I also note that YOU dont put ANY personal information out on the web. So before YOU wish to call someone out, look at yourself first. YOU started the situation, YOU willingly and with malice CHOSE to post on a PUBLIC FORUM. Go cry to all your aged freinds on Facebook.


Store Replying or Consumer ?

#9Author of original report

Sat, June 18, 2016

In the reply from Tyg, he claims he is a Consumer, not Shutters Plus, yet both his language and excuses are similar to the verbal abuse I was subjected to by the Shutters Plus salesman, James Fresh.   Both seem to have Anger Management issues, and can not control their temper!   Tyg hiding behind his initals, not giving out his name, does not say much about his credibility or reliability, the same as not being punctual does.   I therefore contacted an Attorney, as I refuse to be intimidated by anyone, Shutters Plus or Consumer!


Tyg

Pahrump,
Nevada,
USA

Yet again...

#9General Comment

Fri, June 17, 2016

 yet again YOU are wrong!! I dont know these ppl YOU are whining about. I, like yourself am just a consumer. I however am adult enough to call Bullcrap when I see it. And YOU are full of crap!!! Why is it whenever someone doesnt believe the pack of trash YOU are trying to sell it MUST be the ppl YOU are whining about?? Heres a thought, TAKE SOME RESPONSIBILITY FOR BEING ABUSIVE!!!! YOU even tell us all that YOU were not only being passive aggressive but that YOU willing CHOSE to be abusive to someone in thier work shirt. YOU are NOT some one of importance!!! YOU are no different then the workman that came to YOUR home. so before YOU go trying to play the victim, admit that YOU RAN YOUR MOUTH!!!! YOU WERE ABUSIVE!!!! Are YOU perhaps expecting that your age is going to give YOU a pass when YOU treat someone like crap?? If YOU have lived as long as you claim, then YOU need to be ADULT enough to admit that what YOU DID WAS WRONG!!!! I dont care how late they were. LIFE HAPPENS!!! And sometimes there are circumstances outside of your control. That STILL doesnt give YOU the right to treat that person as LESS of a human being. That is just YOU being bitter and old!!! How would YOU feel if someone verbally blasted YOU for something YOU couldnt control?? THEN YOU expect THEM to act "professional" while dealing with YOU running your mouth. YOU are the problem, YOU are the one who FREELY ADMITS that YOU were being passive aggressive. YOUR nasty comments were NOT needed. But YOU CHOSE to run your mouth. If YOU cannot treat someone with the same respect that YOU DEMAND then YOU need to go away. Thankfully your age means that society really doesnt have to worry about YOU and YOUR MOUTH for any longer then YOU are going to be alive. Given YOUR age one would expect something like kindness and understanding since YOU really cant do much for yourself and YOU NEED others to do for you. YOU are weak and old and must rely on others. Perhaps instead of taking out the FACT that YOU are weak and old out on the ppl who YOU expect to do for you. YOU ARE NOT THE QUEEN OF ENGLAND!!! So YOU dont get to treat others as if they are commoners. YOU demand respect, how about give some back and NOT vilate that persons rights.


Store's Reply Proves Verbal Abuse

#9Author of original report

Fri, June 17, 2016

The store replying to my complaint proves more verbal abuse on their part, and that they refuse to assume responsibility for anything they do!   The salesman was still ranting and raving outdoors in front of the trash collectors.   I therefore turned the matter over to the Department of Business & Professional Regulation, and other Government Agencies.   In the meanwhile, I had another store come to my house who knew how to act in a professional manner and be on time, minus any excuses!


Tyg

Pahrump,
Nevada,
USA

Right...

#9General Comment

Thu, June 16, 2016

 Right.....and his responces had NOTHING to do with YOU being nasty about them being late. I dont care how old you are, YOU dont have the right to be an abusive piece of crap. YOU do NOT have the right to be verbally abusive and THEN when they are tired of YOUR MOUTH go on a online rant. YOU threw the first verbal punch and when that HUMAN BEING doesnt like what YOU have said, YOU act like the victim. YOUR age does NOT give YOU a free pass to be abusive to another peson. What happen to YOU was because of YOU!!! Typical bully that YOU are, YOU cannot see your own behaviour past your own self entitlment. Thankfully YOU have proven with your own words that you are the REAL problem. Heres a novel thought. If YOU dont want to have to deal with people being upset with YOU running YOUR mouth, then do us all a favor a shut up.

Respond to this Report!