Complaint Review: Dow Superstore Inc. dowsuperstore.com Dow Superstore

I work for a major online media company and we handle the online advertising for thousands of clients.  Not once have I ever dealt with a situation or a customer like Chris from Dow Superstore Inc., aka www.dowsuperstore.com.  This company illegally and fraudulently paid us for advertising using a pay pal account.  I want to warn other media outlets and buyers about this comapny.  Pay Pal told us that we should should press criminal charges so we are.  In the mean time, if you are allowing this company to advertise or if you are buying from them, beware because they are scam artisits. 

Dow Superstore paid JP Commnications Inc for advertising through pay pal. Pay pall released the funds into our account and we processed the funds to Dow's account.  We gave Dow Superstore Inc. $1,000 in pay per click funds and we started designing an email for them which cost $800.  Services were given to Dow.

A few days later, Pay Pal took money out of our account telling us that Dow was a fraud company and that they did not have any funds in their account. 

On July 9, 2009, Dow emailed my company and told me that he sent us $1800 for advertising on Top Ten Wholesale and for our company to design and send an email. Pay Pal cleared the funds and we added $1,000 to his pay per click account and spent hours designing and testing out the email he paid $800 for. 2-3 days later, Pay Pal took the $1800 out of our account and said that the payment Dow sent us was a fraudulent payment. I contacted Dow, and Chris told me it was an error. He then told me that he would have the funds to us shortly and never paid. On August 21st, 2009, Chris told me that he would send us a check for the advertising seeing as that he already used the funds up. Dow never sent the check and he owes JP Communications $1800 for PPC funds spent and time spent on designing, coding, and testing email.

I have had multiple conversations with Chris Dow and one conversation with Jimmy.  They both pretended that it was an error and that they would have the funds back to me.  On August 21, 2009, I called Chris Dow from www.dowsuperstore.com and he finally picked up the phone.  He told me that he would send me a check for $1,000 to start making good on his bill.  I was at trade shows most of the month of August and returned on Sept. 2.  Dow Superstore did not send the check.  It does not take more than 5 business days for a check to get mailed. 

If anyone is interested in learning more, I have saved all our email contacts so I can prove to you that the owners and others staff memebers at Dow Superstore Inc. are liars and scam arisits.  Here are just some of the email conversations between Chris Dow and myself:

I will call you monday afternoon.

 

On 8/14/09, Jonathan wrote:

Hello Chris.  Please call me and let me know how you plan on settling

your balance.  It has now been close to a month.

 

Thanks you.

 

 

-----Original Message-----

From: Chris Dow [mailto:dowsuperstore@gmail.com]

Sent: Thursday, August 06, 2009 10:01 AM

To: Jonathan

Subject: Re: Chris:

 

Yes. We are doing alright just these issues with paypal put a damper

on our success. We have things in place and we will be clearing the

invoice soon. I will keep you posted

 

On 8/4/09, Jonathan  wrote:

Tell me about it. The funds are coming out of my commission for being

a nice guy and putting a push on the order so I'm hoping we can get

the funds in asap. This is why we don't like dealing with pay pal and

prefer cc or check.

What else is going on?  How's business?  How long has Dow been around for?

You mainly an internet business or is this new for you?

 ----- Original Message -----

From: Chris Dow <dowsuperstore@gmail.com>

To: Jonathan

Sent: Tue Aug 04 18:52:27 2009

Subject: Re: Chris

 

No not yet we will know more this week. I will keep you updated. What

a mess paypal caused us.

On 8/4/09, Jonathan wrote:

 HI Chris,

 

 Any word from pay pal yet or have you received your amex payment yet?

 

 

-----Original Message-----

From: Chris Dow [mailto:dowsuperstore@gmail.com]

Sent: Thursday, July 30, 2009 8:04 AM

To: Jonathan

Subject: Re: Chris

 

I'm going to see when I get those funds from pp or ill pay it when I

get my merchant amex payment.

 

On 7/29/09, Jonathan wrote:

Thanks Chris.  Let me know how we are going to work this out asap

so I can tell my COO.

In short, publisher, buyers and sellers beware.  If he is willing to scam a service provider that helps bring his company business, I can only imagine what he is willing to do to people that buy from him.