Doxy Lingerie ripoff, charged of order over a month ago & never received Creve Coeur, Missouri
Placed an order with Doxy Lingerie on August 22nd, 2006, my credit card was charged I have not received the order as of Sept 27. I have sent them numerous emails asking what the status of the order is to no avail. They have only sent emails back with from the Yahoo auto response with the following test:
Thank you for contacting Doxy Lingerie. We are working very hard to ship out orders in a timely manner. Due to the overwhelming amount of orders coming in, it may take 2-3 days to receive a response to your email. Please do not email more than once regarding order status, we will reply to your request as soon as we can. Thank you for your cooperation.
Doxy Lingerie
Customer Support
William
Crete, Illinois
U.S.A.
8 Updates & Rebuttals
Jennifer
Kalamazoo,Michigan,
U.S.A.
Response
#9UPDATE Employee
Tue, October 17, 2006
That's not possible. I need either the name that the order is under, or the last 5 digits of the order # to look into this situation for you.
Customer Support
R
Draper,Utah,
U.S.A.
...
#9Consumer Comment
Tue, October 17, 2006
a friend of mine has the same order number as me, she emailed me her number and link to the page and it was exactly the same with a different charge.
Jennifer
Kalamazoo,Michigan,
U.S.A.
Response
#9REBUTTAL Owner of company
Fri, October 13, 2006
Your order # is the last 5 digits of the YHST-XXXX number, every order # has a different #, and without that # I can't look into this situation for you.
Customer Support
Jennifer
Kalamazoo,Michigan,
U.S.A.
Response
#9REBUTTAL Owner of company
Fri, October 13, 2006
Your order # is the last 5 digits of the YHST-XXXX number, every order # has a different #, and without that # I can't look into this situation for you.
Customer Support
Jennifer
Kalamazoo,Michigan,
U.S.A.
Response
#9REBUTTAL Owner of company
Fri, October 13, 2006
Your order # is the last 5 digits of the YHST-XXXX number, every order # has a different #, and without that # I can't look into this situation for you.
Customer Support
Jennifer
Kalamazoo,Michigan,
U.S.A.
Response
#9REBUTTAL Owner of company
Fri, October 13, 2006
Your order # is the last 5 digits of the YHST-XXXX number, every order # has a different #, and without that # I can't look into this situation for you.
Customer Support
R
Draper,Utah,
U.S.A.
LIAR
#9Consumer Suggestion
Thu, October 12, 2006
this "Jenifer" character is more than a bit shady to us. EVERYONES ORDER NUMBER IS EXACTLY THE SAME!! You people don't have a privacy policy either, you just redirect to your main page.
Jennifer
Kalamazoo,Michigan,
U.S.A.
Response
#9REBUTTAL Owner of company
Sat, September 30, 2006
William, do you know your order # so that I can look into this matter?
Customer Support