Complaint Review: Doxy Lingerie

Jennifer/Owner of Doxie Lingerie,
Since I can't get a hold of you through your website email andsince it seems t aht you check this one often please respond. I have yet to see the credit put back on my account. I returned my costume in compliance with your return policy. it said that it would be a max of 30 days to see my credit and it has been about 60.

I heard about Doxy Lingerie for weeks now. That name has been in conversations amount my friends but I have no idea what's all about. I decided to Google it. The screen showed up with Doxy Lingerie on the first 10 listing, unfortunately, six of them were negative. One even from the BBB.

Message to customers: Please don't order anything from this Jennifer anymore. Once she is still in business, she is still going to cause issues to her customers. The only way that these issues are going to to go away is she has NO MORE customers. Simple as that. I was almost becoming a victim myself. Thanks for all the posts, I ended up going to Frederick's own website and get what I needed. She might be able to get away from it for the last two years because this is a big country, but it will come back and bite her behind very soon... (Have anyone realized how many different addresses or different business names she has? She figured when she is done scaming at one place, she goes to another. Very soon she is going to have to run to Alaska!)

Message to Jennifer: You gave online businesses a bad name! I read your rebuttal. EVERYTHING IS NOT YOUR FAULT, isn't it?!? Very simple, if you don't have the merchandise, don't charge people's credit card. Charging customers without the merchandise ready to shop is BAD business. Just because you are sitting in front of the computer all day and don't have to show your face, doesn't mean your customer won't catch your bad business practice.

I wish that whoever goes to ripoffreport.com would learn and not be the next victim. I did and thanks to other customer who is not afraid to speaking up. I honestly hope that people who file a report about Jennifer would get their matter resolved. Best wishes...

Go to the search button, type Return Policy or try this, it may take you directly there:

(((ROR REDACTED LINK FOR SECURITY PURPOSES)))

I cut and pasted it back on the 11th, due to the fact that another poster mentioned that they tend to change there verbage to fit there needs.

Good luck with your return. I hate to think how long it will take to get your credit back.


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Thanks for your help I will let you know of the status of my refund. Where on the site did you find that information?

Thought I would share this with you...........

Halloween costumes are returnable for a exchange or refund through October 15th. This means that your return must be postmarked no later than October 15th. Any costume returns with a postmark date after October 15th will be refused.

Costumes are NON-RETURNABLE after October 15th.
If you placed your order prior to October 10th, and you receive your costume after October 15th, you can still return your costume until October 26th for a full refund.

Hope this helps.

BTW your the first shipment I have heard anyone getting.

Thought I would share this with you...........

Halloween costumes are returnable for a exchange or refund through October 15th. This means that your return must be postmarked no later than October 15th. Any costume returns with a postmark date after October 15th will be refused.

Costumes are NON-RETURNABLE after October 15th.
If you placed your order prior to October 10th, and you receive your costume after October 15th, you can still return your costume until October 26th for a full refund.

Hope this helps.

BTW your the first shipment I have heard anyone getting.

Thought I would share this with you...........

Halloween costumes are returnable for a exchange or refund through October 15th. This means that your return must be postmarked no later than October 15th. Any costume returns with a postmark date after October 15th will be refused.

Costumes are NON-RETURNABLE after October 15th.
If you placed your order prior to October 10th, and you receive your costume after October 15th, you can still return your costume until October 26th for a full refund.

Hope this helps.

BTW your the first shipment I have heard anyone getting.

Thought I would share this with you...........

Halloween costumes are returnable for a exchange or refund through October 15th. This means that your return must be postmarked no later than October 15th. Any costume returns with a postmark date after October 15th will be refused.

Costumes are NON-RETURNABLE after October 15th.
If you placed your order prior to October 10th, and you receive your costume after October 15th, you can still return your costume until October 26th for a full refund.

Hope this helps.

BTW your the first shipment I have heard anyone getting.

Hello. I just recieved my costumes. You have the worst business service I have ever encountered. You have made my costume experince a horrible thing I will never forget. To make things worse I bought a costume the day before your costumes reached me. I have had a horrible few weeks because of you. You didn't even ship my costumes out by October 15th and now I can't return them. I think that is a horrible policy. All I want is to return my costumes and get my money back and forget this all happened. You need to let the people that you didnt send the costumes out to by October 15th return their items. Please let me know about this as I am not going to even use those costumes. I would appreciate if I could return them. You have put me through so much already.

The tracking information doesn't give her personal address, it just shows that it's not a bogus tracking # as she claimed it was. The tracking information we give gives a date at which the order has shipped, and it doesn't update with the delivery information until the package has been delivered. When you ship USPS, it's not the same as UPS where it gives a daily update on the whereabouts of your package.

Customer Support

Jennifer,

I do not understand how you can call yourself a business person. Posting her USPS tracking number for all to see is so wrong.

I just tracked her package, and see it was delivered to her in Fort Collins.

Shame on you. You seem to have put her personal tracking number on here, as a spite thing. Why?? because she and all the others unsatisfied customers told the truth about Doxy.

I am so glad I was able to see what others have said about Doxy, because it allowed me a chance to see what a crappy business you run.

I filed to the Federal Trade Commission. And I implore that anyone else that reads this far, please take the same steps. Doxy's business pratice is unacceptable and fraudulent.

I would recommend that EVERYONE that has been ripped off by this crook Jennifer file complaints with both the Michigan Attorney General and the Federal Trade Commission. Enough complaints will result in action. This woman needs some serious prison time!!!

Everyone, dont let Doxy Lingerie trick you. She gives fake tracking numbers so you will stop complaining for awhile and still doesn't ship the items. I am in the process of taking legal action and Jennifer, you are going down. I have great lawyers and you are not getting my money. You area thief and a liar and you won't be getting away this time. Your not as smart as you think you are. Your trying to sell costumes out of your home and you dont even have them!!

To everyone who has gone through this, call your credit card company immediately and report her. They give you her number and surprise surprise, her vioce mailbox is full. You dont have a phone number on your website an wow, auto-response is so clever, not. So, I look forward to seeing you in small claims court.

Your order has shipped and your tracking # is 9121010521297137095586. We upgraded you to 2-3 day shipping at no additional expense to you for the delay. At the time that you placed your order, you had ordered 2 non-stock items as well. I apologize for the delay.