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  • Report:  #186132

Complaint Review: Doxy Lingerie

Doxy Lingerie ripoff stole my money Kalamazoo Michigan

  • Reported By:
    — Braham Minnesota
  • Submitted:
    Tue, April 11, 2006
  • Updated:
    Wed, April 26, 2006
  • Doxy Lingerie
    919 Jenks Blvd
    Kalamazoo, Michigan
    U.S.A.
  • Phone:
  • Category:
    On-Line Stores
*Author of original report: heard from doxy *REBUTTAL Owner of company: Response *Author of original report: Still waiting after four weeks *REBUTTAL Owner of company: Response

Ordered from website on March 16, 2006. All items were stated "in stock." I received order confirmation immediately stating all instock items would ship "within 24-48 hours." My credit card was charged instantly. I have received no merchandise and I have yet to hear anything else from them. I have emailed twice and received no response. After little searching about doxy I now see tons of bad press regarding this company all over the internet. I most suprised as this is a "Yahoo" store. I contacted yahoo regarding above and they advised me to contact my credit card company to get my money back. I am now going to contact my credit card company to get a refund. Also, got phone number but it was disconnected (big suprise).

Molly
Braham, Minnesota
U.S.A.

4 Updates & Rebuttals

Jennifer

Kalamazoo,
Michigan,
U.S.A.

Response

#5REBUTTAL Owner of company

Wed, April 26, 2006

You were refunded for the remaining items.

Molly

Braham,
Minnesota,
U.S.A.

Still waiting after four weeks

#5Author of original report

Fri, April 21, 2006

I have received 3 of the five items I ordered still waiting on the rest. Have received two email confirmations of full order being shipped but did not recieve full order. I think this company has good products and prices but poor customer communication. They need to contact customers on a regular basis re: status of the order as the website informaion in incorrect. My items were to ship in 7 to 14 days and its been more than a month now. So once again: we will see.

Jennifer

Kalamazoo,
Michigan,
U.S.A.

Response

#5REBUTTAL Owner of company

Fri, April 14, 2006

Molly,

you ordered one in stock item (of the 5 items you ordered). It clearly outlines on the website that non-stock items take 7-14 business days to ship. And your order shipped well within that time frame. Thank you.

Molly

Braham,
Minnesota,
U.S.A.

heard from doxy

#5Author of original report

Thu, April 13, 2006

Received email from doxy today (4/13) stating all items ordered have been shipped. Wow!!!! I am going to wait for delivery for my final assesment.

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