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  • Report:  #1032400

Complaint Review: Doxy Lingerie

Doxy Lingerie SCAM... I WISH I WOULD OF KNOWN. Said my item was in stock now Im not getting it! MARYLAND HEIGHTS Missouri

  • Reported By:
    East Northport New York
  • Submitted:
    Tue, October 28, 2008
  • Updated:
    Thu, November 13, 2008
  • Doxy Lingerie
    11088 Millpark Drive, Suite 136
    MARYLAND HEIGHTS, Missouri
    U.S.A.
  • Phone:
    866-295-1441
  • Category:

On October 8th 2008 I ordered my order with Doxy... I received 2 of the 4 items on Oct 24. Now I been emailing them and emailing them asking where the rest of my items are one being my Halloween Costume that was IN STOCK as there website stated and I have the emails to prove that. And today I receive a email saying that I now have a credit for the items I did not receive for a item that were said to be in stock! I do not want a store credit I want my money back I do not wish to business with these people EVER!

Ashly
East Northport, New York
U.S.A.

4 Updates & Rebuttals


Jennifer

Kalamazoo,
Michigan,
U.S.A.

Order Taken Care of

#5UPDATE Employee

Wed, November 12, 2008

Hi Ashly. I have just taken care of this matter for you.

Doxy


Vixen86

Atlanta,
Georgia,
U.S.A.

Excuse me but..

#5Consumer Comment

Sun, November 09, 2008

how many emails and threats about me filing fraud on you did it take for you to reply to my emails..?

Why don't you let everyone know that part and stop trying to act innocent. You DID ignore the first maybe half dozen of my emails.. possibly more. So, yes, you responded to the one I sent AFTER I filed a claim with BBB and with my card company.. and still, WHERE IS MY MERCHANDISE??



Thank YOU.


Jennifer

Kalamazoo,
Michigan,
U.S.A.

Response

#5UPDATE Employee

Tue, November 04, 2008

Vixen86,
we have exchange numerous emails with you, so please don't make it out to be that we have ignored you. Thank you.

Ashly,
please provide your 5 digit order # so I can look into this matter for you.

Doxy


Vixen86

Atlanta,
Georgia,
U.S.A.

File A Few Claims

#5Consumer Suggestion

Tue, October 28, 2008

I too have been ripped off by this company. Ordered 11 items, worth over $500 with them on October 6, 2008. On October 24, I received FOUR out of the 11 items I paid for! Not one of the 4 was the Halloween costume I ordered!! Not only am I pissed that I didn't get my items in time (still to this day haven't gotten the remaining 7 items), but they defaulted on their processing/shipping agreement. Their website states that it takes about 24-48 hours of processing time, in addition to your selected shipping method. I chose expedited shipping, which takes 2-3 days. So tell me how I ordered my items on October 6 and didn't get the less than half that I got until October 24??

I would advise you to file claims with the BBB (while you're there, look up Doxy Lingerie and you will be absolutely shocked at what you find), the FTC, the Attorney General's office of MO, and with your credit card company. By law, since Doxy did not fulfill their agreement with you, they owe you your MONEY back, not store credit. You don't have to settle! Good luck.

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