Doxylingerie.com Customersupport@doxylingerie.com never shipped product and nonresponsive HUGE RIPOFF Internet
I placed an order for a costume on doxylingerie.com on September 22nd. The order screen stated that this item was in stock and all items not in stock were removed from the web site. It said in stock items shipped in 3-5 days. Well its 15 minutes away from being October 27th and still no order. We made this purchase for a party on the 28th which ironically is the last day for returns to Doxy Lingerie and still no shipment. I have checked the status and wrote several emails with no luck and no change in status.
I wrote an email today and said if I didn't get a response then I would start placing negative reviews and still no response. Its been over 30 days and even if the product was out of stock they say that out of stock items MAY take up to 30 days to ship. Well I think I have done all the waiting I can now. I was going to dispute it on my credit card and be done with it but after reading about all the other folks that she ripped off, I think its about time to have my brother (lawyer) do me a favor and contact her. I am just shocked this person is allowed to keep doing business.
Toni
Knoxville, Tennessee
U.S.A.
8 Updates & Rebuttals
Leeanne
St Thomas,Ontario,
Canada
To Elaine
#9Consumer Comment
Sat, October 28, 2006
I dont know who's complaints you are reading Elain, you must work for Doxy... I like the fact that you pretended to spell it worng... doxie... yeah nice touch... but most people on this site have ordered in the begining of September... me in Aug, and I am still waiting... they ..or you should never of teken the money off the credit cards if the items were not even close to being in stock...
from lots of e commerce experience I I have found that when a item is not in stock you are notified in check out and asked if you want to proceeed. The fact that this is for costumes that rule should be followed more as some people have party's and important dates..(most people dont buy captian booty for work or just daily routine) so I think that costuumers should of been notified and refunds should of happen quick as most of these orders are for costumes and wiill be used tonight when most party's are.
Doxy could of avoided this whole mess by being honest about shipping dates and leaving themoney on the visa until they new they were going to be shipped in time. I understand back orders and this is a busy time, but most people have ordered costumes from other sites 3 weeks after and still received them before today..
Leeanne
St Thomas,Ontario,
Canada
To Elaine
#9Consumer Comment
Sat, October 28, 2006
I dont know who's complaints you are reading Elain, you must work for Doxy... I like the fact that you pretended to spell it worng... doxie... yeah nice touch... but most people on this site have ordered in the begining of September... me in Aug, and I am still waiting... they ..or you should never of teken the money off the credit cards if the items were not even close to being in stock...
from lots of e commerce experience I I have found that when a item is not in stock you are notified in check out and asked if you want to proceeed. The fact that this is for costumes that rule should be followed more as some people have party's and important dates..(most people dont buy captian booty for work or just daily routine) so I think that costuumers should of been notified and refunds should of happen quick as most of these orders are for costumes and wiill be used tonight when most party's are.
Doxy could of avoided this whole mess by being honest about shipping dates and leaving themoney on the visa until they new they were going to be shipped in time. I understand back orders and this is a busy time, but most people have ordered costumes from other sites 3 weeks after and still received them before today..
Leeanne
St Thomas,Ontario,
Canada
To Elaine
#9Consumer Comment
Sat, October 28, 2006
I dont know who's complaints you are reading Elain, you must work for Doxy... I like the fact that you pretended to spell it worng... doxie... yeah nice touch... but most people on this site have ordered in the begining of September... me in Aug, and I am still waiting... they ..or you should never of teken the money off the credit cards if the items were not even close to being in stock...
from lots of e commerce experience I I have found that when a item is not in stock you are notified in check out and asked if you want to proceeed. The fact that this is for costumes that rule should be followed more as some people have party's and important dates..(most people dont buy captian booty for work or just daily routine) so I think that costuumers should of been notified and refunds should of happen quick as most of these orders are for costumes and wiill be used tonight when most party's are.
Doxy could of avoided this whole mess by being honest about shipping dates and leaving themoney on the visa until they new they were going to be shipped in time. I understand back orders and this is a busy time, but most people have ordered costumes from other sites 3 weeks after and still received them before today..
Leeanne
St Thomas,Ontario,
Canada
To Elaine
#9Consumer Comment
Sat, October 28, 2006
I dont know who's complaints you are reading Elain, you must work for Doxy... I like the fact that you pretended to spell it worng... doxie... yeah nice touch... but most people on this site have ordered in the begining of September... me in Aug, and I am still waiting... they ..or you should never of teken the money off the credit cards if the items were not even close to being in stock...
from lots of e commerce experience I I have found that when a item is not in stock you are notified in check out and asked if you want to proceeed. The fact that this is for costumes that rule should be followed more as some people have party's and important dates..(most people dont buy captian booty for work or just daily routine) so I think that costuumers should of been notified and refunds should of happen quick as most of these orders are for costumes and wiill be used tonight when most party's are.
Doxy could of avoided this whole mess by being honest about shipping dates and leaving themoney on the visa until they new they were going to be shipped in time. I understand back orders and this is a busy time, but most people have ordered costumes from other sites 3 weeks after and still received them before today..
Elaine
Boise,Idaho,
U.S.A.
Why did you wait?
#9Consumer Suggestion
Fri, October 27, 2006
Why did you wait til one month away from Halloween to make an order? Any costume company will be inundated with orders and backlogged. Plan ahead next year; make your own costume, or order one in June/July. Or dress as yourself, not in costume. A party is for people to get together and have a good time, not just a showcase for costumes.
Honestly, all the comments here about Doxie have been from people who are ordering costumes just a few weeks away from Halloween and are upset that the company is backordered. How many hundreds of orders do you think a company like this has to process? I've never done business with this company, but common sense indicates that I should order EARLY if I want a costume, not wait. This is akin to people shopping for that perfect Christmas gift 1 week before Christmas. By that time, all that's left are the gifts no one else bought.
Elaine
Boise,Idaho,
U.S.A.
Why did you wait?
#9Consumer Suggestion
Fri, October 27, 2006
Why did you wait til one month away from Halloween to make an order? Any costume company will be inundated with orders and backlogged. Plan ahead next year; make your own costume, or order one in June/July. Or dress as yourself, not in costume. A party is for people to get together and have a good time, not just a showcase for costumes.
Honestly, all the comments here about Doxie have been from people who are ordering costumes just a few weeks away from Halloween and are upset that the company is backordered. How many hundreds of orders do you think a company like this has to process? I've never done business with this company, but common sense indicates that I should order EARLY if I want a costume, not wait. This is akin to people shopping for that perfect Christmas gift 1 week before Christmas. By that time, all that's left are the gifts no one else bought.
Elaine
Boise,Idaho,
U.S.A.
Why did you wait?
#9Consumer Suggestion
Fri, October 27, 2006
Why did you wait til one month away from Halloween to make an order? Any costume company will be inundated with orders and backlogged. Plan ahead next year; make your own costume, or order one in June/July. Or dress as yourself, not in costume. A party is for people to get together and have a good time, not just a showcase for costumes.
Honestly, all the comments here about Doxie have been from people who are ordering costumes just a few weeks away from Halloween and are upset that the company is backordered. How many hundreds of orders do you think a company like this has to process? I've never done business with this company, but common sense indicates that I should order EARLY if I want a costume, not wait. This is akin to people shopping for that perfect Christmas gift 1 week before Christmas. By that time, all that's left are the gifts no one else bought.
Toni
Knoxville,Tennessee,
U.S.A.
Doxylingerie.com Customersupport@doxylingerie.com Doxy Lingerie
#9Author of original report
Fri, October 27, 2006
I ordered a costume from this company on September 22nd and today is October 27th. The costume showed in stock on their web site. There was even a message indicating that all items were in stock and any items out of stock had been removed from the web site. The site indicated 3 - 5 days to ship. Its been over 30 days now and I have not got the shipment and no update on the web site. I email all the time and get some useless auto reply. I seen one response from this company on a ripoff report indicating that the customer ordered an out of stock product and they may take up to 30 days to ship.
Well its been past 30 days. What really gets me is I went to their site this morning and here is the banner "It's not too late! Order by 3 p.m. EST on Friday for Saturday Delivery using either USPS Express Mail, or UPS Next Day Air delivery for costumes!". Wow, takes them over 30 days NOT to send me my items but they can make this claim. This place is the WORST RIPPOFF I have ever encountered on the internet. Save your money don't shop here!!